12 Gifts of Christmas! Show Cancelled Print
News Releases - Music & Entertainment
Written by New Anthem   
Thursday, 29 November 2012 15:35

12 Gifts of Christmas SCHEDULED FOR NOVEMBER 30 is CANCELLED

The 12 Gifts of Christmas show originally scheduled for Friday, November 30 has been cancelled.

Here is what TicketMaster and the I Wireless Center is directing you to do to get refunds on your tickets:

Refunds are available to ticketholders at their original point of purchase.

Patrons who purchased their tickets via Ticketmaster charge-by-phone or online via www.tickemaster.com will automatically receive a refund.

Tickets sold at the I Wireless Center box office need to be refunded at the box office.

Tickets bought at TicketMaster outlets, such as stores, need to be refunded at those same points of sale.

Please note:

Prior to tickets being made available at the I Wireless Center box office or through TicketMaster, tickets were sold through iTickets.com from the 12 Gifts of Christmas event website.

Those of you who purchased tickets through iTickets.com, (not TicketMaster,) here’s what you need to know:

If you call iTickets.com at 800-965-9324 for refund information, they will tell you that you need to contact Birchfalls, the show owners, directly in order to arrange a refund. iTickets.com says that they cannot refund your tickets, but that you have to go to the show owners, Birchfalls, who now have your ticket money.

Birchfalls is 866-440-7880 Monday –Thursday from 9:00 – 5:00 pm CST. Right now, you can only leave a voice mail. Obviously, they are having a busy day.

So your contact will still be 866-440-7880 to get your refunds if you bought through the show website/www.iTickets.com

 

New Anthem will send out any additional information to help you as we find out more.