May 9, 2011 - State Farm announced today a statewide facilities plan that will maximize building efficiencies throughout a three-state area. In Illinois, two operations centers in Bloomington and Downers Grove will remain open, while ten field offices across the state will consolidate to remaining offices in Illinois and Indiana. Some employees will stay in local mobile-worker roles. Local agent's offices and State Farm's Corporate Headquarters, also located in Bloomington, are not part of this announcement.
The announcement is the result of a study analyzing office space capacity and will allow State Farm to utilize technology while gaining operational efficiencies. The company will sell or end leases at the following ten offices over the next few years: Marion, Collinsville, Springfield, Champaign, Peoria, Moline, Rockford, Elmhurst, Tinley Park and Arlington Heights, Illinois.
"It's our responsibility to our customers and associates to make sure we continually evaluate our business operations to remain competitive in today's marketplace" says Cathy Wallace, State Farm Operations Vice President based in Bloomington. "Technology allows us to improve our efficiency and reduce facility related expenses while at the same time enhance service to our customers."
As part of today's Great Lakes Zone announcement, State Farm will be consolidating field operations from nine to two offices in Indiana and also nine to two offices in Michigan. These announcements do not affect any of the approximately 1,040 State Farm Agents offices in communities throughout Illinois.
