Reader issue #681 Peter Kivisto offers this observation about Augustana College President Steven C. Bahls.

"Somebody'd have a new book, and the next thing you know, you'd have a little letter from him congratulating you," said Kivisto, the Richard Swanson Professor of Social Thought at Augustana and the past chair of the faculty senate. "That's on the cheap, but it meant a lot to us."

It's an admittedly minor thing, but it speaks to Bahls' style, and style counts for a lot in leadership. The Rock Island liberal-arts college is not an autocracy, and the power of its president to create change largely rests with his ability to inspire and guide, particularly the faculty and the board of trustees.