Now is as good a time as any to remind ourselves of the community issues that still need constant vigilance and nonnegotiable accountability. City Administrator Craig Malin figures prominently in this, as do the city council (both collectively and individually) and department heads.
If a city-related problem exists, there is a general protocol to follow. Contact your alderman so that he or she can delegate it to City Administrator Malin and to the appropriate department head(s). Requests from individual aldermen cannot legitimately be negated, refuted, or denied by the mayor or other aldermen. Each alderman is considered an employer of City Administrator Malin, department heads, and all city staff.