Holiday Inn Express Moline-Quad Cities is pleased to announce that they were recently recognized by InterContinental Hotel Groups Owners Association for being awarded the 5 for 5 Award for achieving exceptional customer service scores for the second year in a row.
The 5 for 5 Award was presented to just 194 properties out of IHG brand’s 4,900 hotels. The award acknowledges that the property has achieved the highest score in the following categories: overall guest experience, problem handling, loyalty recognition, loyalty enrollments, and guest reviews.
Holiday Inn Express Moline-Quad Cities is owned and operated by Frontier Hospitality Group. Dan Huber, Co-Owner & CEO of Frontier Hospitality Group, commented, “To be presented such a prestigious award again and recognized as one of the top 4% of IHG Hotels in the world after being open less than 2 years is a huge accomplishment. The high level of customer service our employees provide to each and every guest does not go unnoticed and makes us extremely proud. Not only did we receive this award but we’re also honored to be ranked #1 on TripAdvisor out of 16 hotels in the Moline market.”
With their notable success in the IHG brand, Frontier Hospitality Group has been inspired to bring their award winning hospitality to a new region and is currently building a Holiday Inn Express & Suites in East Peoria, IL. This new hotel is slated to open in Fall 2016.
About the Holiday Inn Express® brand
Holiday Inn Express® hotels are modern hotels for value-oriented travelers. Fresh, clean and uncomplicated, Holiday Inn Express hotels offer competitive rates for both business and leisure travelers. Guests Stay Smart® at Holiday Inn Express hotels where they enjoy a free hot Express Start™ breakfast bar with new healthier offerings, free high-speed Internet access and free local phone calls (U.S. and Canada only). There are currently nearly 2,400 Holiday Inn Express hotel locations around the globe. For more information about Holiday Inn Express hotels or to book reservations, visit www.ihg.com/holidayinnexpress . Find us on Twitter http://www.twitter.com/hiexpress or Facebook www.Facebook.com/holidayinnexpress.