Coralville, IA - July 24, 2014 - West Music Company, with headquarters in Coralville, Iowa has been honored with two national awards, a Top 100 Dealer award by the National Association of Music Merchants (NAMM) as well as the Steinway Dealer of the Year award in June 2014.
Top 100 Dealer
The Top 100 Dealer Awards bring together the best NAMM retail members across the country, recognizing best practices and rewarding the most effective campaigns. The retail music product stores that receive the distinction of being a "Top 100 Dealer" are judged by a panel of industry experts on criteria including:
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Showing a clear understanding that the success of a retail store is directly related to customer satisfaction.
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Providing a retail experience worth returning for and recommending others to.
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Designing a floor plan, merchandising and marketing that encourages repeat sales.
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Preparing for future success with sound planning, marketing and training initiatives.
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Using the web and social media in engaging, effective ways
Recognition of Top 100 Dealers as well as the awards ceremony for the "Best Of" Awards took place this past week at the Summer NAMM Convention in Nashville, Tennessee.
Steinway Dealer of the Year
West Music received the Steinway Dealer of the Year award in June 2014 at a special awards ceremony in New York, New York. West Music is the exclusive dealer of Steinway, Boston, and Essex pianos in the state of Iowa. The Steinway Dealer of the Year Award recognizes outstanding performance in such areas as Steinway concert-and-artist programs, product knowledge, and customer service. This is West Music's fifth time to receive the "Dealer of the Year" award.
"It is an honor for West Music to receive this award as it is a recognition of all of the hard work our associates put in to supporting a truly excellent family of brands," said Robin Walenta, president of West Music. "The Dealer of the Year award exemplifies our commitment to providing support and developing our customers and the products they are searching for each and every day of the year."
For more information about West Music and their expansive piano services, please visit pianos.westmusic.com.
About NAMM
The National Association of Music Merchants, commonly called NAMM in reference to the organization's popular NAMM trade shows, is the not-for-profit association that strengthens the $17 billion global musical instruments and products industry, while promoting the pleasures and benefits of making music. NAMM's activities and programs are designed to promote music making to people of all ages. NAMM is comprised of more than 9,000 member companies in 87 countries around the world. For more information about NAMM, interested parties can visit www.namm.org or call 800-767-NAMM (6266).
About Steinway and Sons Piano Company
Since 1853, Steinway pianos have been handmade to last for generations. A treasured possession that grows in value over the course of time, Steinway is the choice of 99% of concert artists, and it is, quite simply, the standard by which all other pianos are compared. Details about Steinway & Sons may be obtained by calling (800) 366-1853 or by visiting www.steinway.com.
About West Music Company
Founded in 1941, West Music continues to fulfill its mission of creating musical communities by providing knowledge, products, and services people need to experience the power of making music! West Music specializes in pianos, guitars, drums and percussion, band and orchestra instruments, and print music as well as offers music instruction, repair and music therapy services. West Music has eight retail locations in Iowa and western Illinois including two new locations with their recent merger with Kephart's Music Center. For more information, visit West Music's website at www.westmusic.com or call 1-800-373-2000.
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