IA/IL QUAD-CITIES - Are people at the core of your business? Do even your best people sometimes make mistakes?

At the next Idea Lab program, Increasing Human Performance, presenter Michael Brooks, Founder and President of Michael Brooks Consulting LLC, will discuss how reducing the number of mistakes that take place in your business or organization could make a major difference.

The Idea Lab, a division of Results Marketing, offers live learning experiences in the Quad-Cities. "Most people do not realize that human error is both predictable and manageable," said Todd Ashby, Managing Partner of Results Marketing. "At Michael's presentation, he will share his thoughts on how to achieve a tenfold reduction of mistakes."
Increasing Human Performance will be held as a Lunch & Learn program from 12 to 1 p.m., April 18, at DHCU Community Credit Union, 1900 52nd Ave., Moline, IL. Admission is $15 and the event will include a catered Chick-fil-A meal. Attendees can select from a Chick-fil-A chicken sandwich meal, a veggie-wrap meal, or for one dollar more, a Grilled Chicken Market Salad.
"Increasing Human Performance may seem like it should be about common sense," Brooks said, "but actually, it can be counterintuitive. There are traps that increase our error rate, and by recognizing these traps, special tools can be utilized to reduce errors. Anyone wishing to improve the productivity of their workplace will not want to miss this presentation."
For more information or to register, please call Les Flesher at 563-322-2065 or email Les@resultsimc.com. Feel free to follow the Idea Lab on Facebook at www.facebook.com/Idealabqc.
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IA/IL QUAD-CITIES - Bush Construction, Davenport, Iowa, has been named as a winner of the 2014 Iowa Better Business Bureau (BBB) Integrity Award. For A.J. Loss, President of Bush Construction, this award represents a victory against the questionable ethics that can sometimes be found in the commercial construction industry.
"A few folks in our industry will engage in unfair practices," Loss said. "Their numbers may be small, but their efforts taint the image of contractors throughout the community. When we started Bush Construction six years ago, one of our goals was to create a construction company that would always maintain the highest ethical standards. Our unprecedented success during a challenging economic period is evidence that our unique approach to ethics was welcomed and necessary. We are grateful for this recognition and hope it will inspire others in the construction industry."
BBB Integrity Award events will be held in Rock Island, IL, and Des Moines, IA. The Quad-Cities Event will be held at a luncheon on April 10 at Jumer's Casino & Hotel, 777 Jumer Dr., Rock Island. The Des Moines Event will be held at a luncheon on April 24 at the Downtown Marriott, 700 Grand Ave., Des Moines.

Established in 1993, the BBB Integrity Awards recognize businesses and organizations for their outstanding commitment to fair, honest and ethical marketplace practices. An independent panel of volunteer community leaders selects the recipients.
To qualify, applicants must be in business for at least three years, be in good standing with the BBB, and be located within the BBB service area for Greater Iowa, Quad Cities and the Siouxland Region. Organizations that have been the subject of major lawsuits or government actions, as well as previous winners within the past 10 years, may not apply.
Taking the Moral High Road
According to Loss, Bush Construction defines business ethics and integrity as taking the moral high road. "We have defined policies that guide us as a team, ensuring that we remain honest and respectful in our daily interactions with clients and subcontractors," he said.
Loss noted that general contractors who manage projects efficiently, are fair to subcontractors, and pay subcontractors on time will receive the best subcontractor pricing. "Our ethical treatment of subcontractors allows us to receive excellent pricing in the local market," he said, "resulting in substantial project cost savings for our clients."
To help maintain ethical standards, Bush Construction has implemented a best-in class process to be followed when receiving and evaluating subcontractor proposals. "It helps us maintain consistency with the information we share and do not share. It is our 'guiding light' to ensure bid shopping does not occur," Loss said. "Bid shopping is the practice of obtaining lower bids by revealing prices to competing subcontractors. With each project, we keep all bid information confidential to give each subcontractor a fair chance.  Although bid shopping may result in a short-term advantage for a general contractor, it leads to poor relationships with subcontractors and therefore, long-term disadvantages."

Bush Construction also upholds a Payment Application Management policy. "We have proactively implemented steps to ensure timely payments to subcontractors and suppliers," Loss said.
Community Involvement
The Bush Construction team believes it is important to give back to the community. All members of the Bush Construction management team are involved with community groups and projects.
In 2013, Bush Construction helped the Casa de los Niños Early Childhood Learning Center in Davenport by building an access ramp for their new bilingual pre-school. Bush Construction donated the labor and professional management for the project. Also in 2013, Bush Construction built the Rotary Club of Davenport's Centennial Pavilion, donating their fee and professional management services.
Bush Construction was a sponsor for the Mr./Ms. Habitat Pageant, Habitat for Humanity of the Quad Cities' annual signature fundraiser, in 2008, 2009, 2010, and 2013, and was the event sponsor for 2011 and 2012. Also, Bush Construction proudly supports the HAVLife Memorial Foundation and has been the presenting sponsor for the HAVLife Martini Shake Off for the past three years, and will again sponsor the event next year. This organization helps to fund athletic programs, music opportunities and other extra-curricular activities for students who normally would not be able to participate.
Empowered Employees
Bush Construction maintains open channels of communications with employees, holding regular company gatherings to update employees on the status of projects and other company news. To maintain excellence, Bush Construction actively encourages continuing education.
"We strive to keep educating ourselves," Loss said. "We are in the process of implementing Bush University, which awards credits to participating employees for taking courses in safety, estimating, scheduling, quality control and other industry-specific education areas."
Loss stated that while Bush Construction has achieved much in six years, they aren't about to rest on their laurels - the best is yet to come. He looks forward to seeing what the future will bring. "We will always do what is best for our employees, our subcontractors, our clients, and the community," he said. "Our decision is simple. Do the right thing."
The public is invited to attend the Iowa 2014 BBB Integrity Award events. For ticket or event information, call 515-243-8137 or email info@dm.bbb.org.
IA/IL QUAD-CITIES - According to Rob Woodall, Director of Manufacturing at Alcoa's Davenport Works, the automotive industry will soon be taking an exciting new direction that could yield major benefits for the Quad-Cities area. Woodall will be discussing this topic at a Think Tank session to be held Feb. 6. Think Tank is a new division of Results Marketing in Bettendorf, Iowa.

"The goal of the Think Tank is to provide a forum for the Quad-City area's most compelling thinkers and doers," said Todd Ashby, Managing Partner of Results Marketing. "We are proud to have Rob Woodall as our first presenter and look forward to learning about his highly important topic." Results Marketing is also the creator of the Idea Lab, a progressive discussion group, and is the hosting sponsor of Leadercast in the Quad-Cities area.
The Think Tank session will be held 6 to 8 p.m. on Thurs., Feb. 6 at Rivermont Collegiate, 1821 Sunset Dr., Bettendorf, Iowa. Cost of the session is $20 and includes complimentary hors d'oeuvres.
"The Rivermont campus used to be the estate of Bettendorf's namesake, inventor William Bettendorf," Ashby said. "He was the creative force behind the Bettendorf Metal Wheel Co. and a key figure in the history of transportation in the Midwest, so it is especially fitting that Woodall's revolutionary message will be delivered on the Bettendorf family's former property."

This Think Tank session will be hosted by Scott Naumann, who served as host/emcee at Leadercast 2013. The presenting sponsor for this event is Dahl Ford, and the stage setting is provided by Abbey Carpet Gallery.
The Benefits of Aluminum

"The use of aluminum by the automotive industry is going to nearly double in the next decade," said Woodall, "and we are now at the threshold of the implementation of that plan. Some car and truck makers will be switching to aluminum because it will decrease the weight of vehicles while improving their fuel efficiency, safety, durability and performance."

Signs of the switchover to aluminum are already emerging in the automotive industry. For example, Ford recently announced it is converting its most popular truck to an aluminum intensive vehicle. Also, Alcoa has just completed a $300 million project here in the Quad Cities to make aluminum sheet for the auto industry.

At Woodall's presentation, he will discuss the many benefits of aluminum, and tell why this development will have positive ramifications in the Quad-Cities. "The switchover to aluminum will not be immediate," he said, "nor will it include all vehicles by all makers. But a major step-up in the process is on the horizon, and Alcoa stands ready to meet the demand. That step-up will bring welcome business growth to the Quad-Cities area."
To find out more or to register, call Marcia Brandt of Results Marketing at 563-322-2065 or email  Marcia@resultsimc.com. You can also follow the Think Tank on Facebook at www.facebook.com/ThinkTankQC.
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The move toward using aluminum in vehicles has become a hot topic in media outlets across the country:

THE CHICAGO TRIBUNE:
"Ford says redesigned F-150 pickup body cheaper, easier to repair"

THE NEW YORK TIMES:
"The F-150's Aluminum Diet"
THE NEW YORK TIMES:
"Wheelies: The Calling All Aluminum F-150 Mechanics Edition"
TRIBLIVE NEWS:
"U.S. Steel, Alcoa compete as Ford pickup shifts from steel to aluminum"
http://triblive.com/news/allegheny/5429575-74/aluminum-steel-ford#axzz2s1E26E00
Rob Woodall, Director of Manufacturing at Alcoa's Davenport Works, will be discussing this topic at a Think Tank session to be held 6 to 8 p.m. Thurs., Feb. 6 at Rivermont Collegiate in Bettendorf, IA. He will tell how this exciting new direction for the automotive industry could yield major benefits for the IA/IL Quad-Cities area. Think Tank is a new division of Results Marketing in Bettendorf, Iowa. The news release below tells more about this Thursday's session.
IA/IL QUAD-CITIES - According to Rob Woodall, Director of Manufacturing at Alcoa's Davenport Works, the automotive industry will soon be taking an exciting new direction that could yield major benefits for the Quad-Cities area. Woodall will be discussing this topic at a Think Tank session to be held Feb. 6. Think Tank is a new division of Results Marketing in Bettendorf, Iowa.

"The goal of the Think Tank is to provide a forum for the Quad-City area's most compelling thinkers and doers," said Todd Ashby, Managing Partner of Results Marketing. "We are proud to have Rob Woodall as our first presenter and look forward to learning about his highly important topic." Results Marketing is also the creator of the Idea Lab, a progressive discussion group, and is the hosting sponsor of Leadercast in the Quad-Cities area.
The Think Tank session will be held 6 to 8 p.m. on Thurs., Feb. 6 at Rivermont Collegiate, 1821 Sunset Dr., Bettendorf, Iowa. Cost of the session is $20 and includes complimentary hors d'oeuvres.
"The Rivermont campus used to be the estate of Bettendorf's namesake, inventor William Bettendorf," Ashby said. "He was the creative force behind the Bettendorf Metal Wheel Co. and a key figure in the history of transportation in the Midwest, so it is especially fitting that Woodall's revolutionary message will be delivered on the Bettendorf family's former property."

This Think Tank session will be hosted by Scott Naumann, who served as host/emcee at Leadercast 2013. The presenting sponsor for this event is Dahl Ford, and the stage setting is provided by Abbey Carpet Gallery.
The Benefits of Aluminum

"The use of aluminum by the automotive industry is going to nearly double in the next decade," said Woodall, "and we are now at the threshold of the implementation of that plan. Some car and truck makers will be switching to aluminum because it will decrease the weight of vehicles while improving their fuel efficiency, safety, durability and performance."

Signs of the switchover to aluminum are already emerging in the automotive industry. For example, Ford recently announced it is converting its most popular truck to an aluminum intensive vehicle. Also, Alcoa has just completed a $300 million project here in the Quad Cities to make aluminum sheet for the auto industry.

At Woodall's presentation, he will discuss the many benefits of aluminum, and tell why this development will have positive ramifications in the Quad-Cities. "The switchover to aluminum will not be immediate," he said, "nor will it include all vehicles by all makers. But a major step-up in the process is on the horizon, and Alcoa stands ready to meet the demand. That step-up will bring welcome business growth to the Quad-Cities area."
To find out more or to register, call Marcia Brandt of Results Marketing at 563-322-2065 or email  Marcia@resultsimc.com. You can also follow the Think Tank on Facebook at www.facebook.com/ThinkTankQC.
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Boys and Girls Clubs to Receive LEGO® Mindstorms® Sets at Iowa and Illinois Presentations

IA/IL QUAD-CITIES - On Wed., Jan. 29, 2014, in presentations on both sides of the river, the Boys and Girls Clubs of the Mississippi Valley (BGCMV) will receive LEGO® Mindstorms® sets, which contain the essentials for designing and building robots. Young people who are BGCMV members will be able to use these sets during after-school hours at the Davenport and Moline Clubs.
"The Mindstorms® sets are being donated to the Boys and Girls Clubs by employees representing John Deere and Case New Holland (CNH), and we thank them for their incredible generosity," said Tim Tolliver, Chief Professional Officer of the Boys and Girls Clubs of the Mississippi Valley.

The sets are being presented through an initiative of National Instruments, a provider of test, measurement, and embedded systems for engineers and scientists, and the Iowa Governor's STEM Advisory Council. STEM is an acronym for Science, Technology, Engineering and Mathematics, and the Council works with business, policy and education leaders from across the state to better position Iowa's young people and the state's economy for future success.

The presentations will be held at two locations on Wed., January 29, 2014. The public is welcome to attend both events:
From 2 - 2:30 p.m., a Mindstorms® set will be presented by a CNH representative to the Davenport Club, located at the First Presbyterian Church, 1702 Iowa St., Davenport, IA. Presenters will include Tim Tolliver; Tylor Svitak, CNH; Kristine Bullock, SE Iowa STEM Manager; and Liz Zimmerman, Program Director of the Davenport Boys & Girls Club.
From 3:30 - 4 p.m., a second Mindstorms® set will be presented by a John Deere representative to the Moline Club, located at 406 7th St., Moline, IL. Presenters will include Tim Tolliver; Kristen Schaeffer, John Deere; Kristine Bullock, SE Iowa STEM Manager; and Liz Zimmerman.
Since its introduction in 1998, the LEGO® Mindstorms® build-and-program robotics tool set has become the best-selling product in the LEGO Group's history.
Case New Holland is a maker of agricultural and construction equipment, while John Deere manufactures agricultural, construction and forestry equipment. Both companies operate on a global level and have a strong presence in the American Midwest.
Learning By Doing
"The LEGO® Mindstorms® sets are already extremely popular, and their popularity is bound to increase even more, with new movies like RoboCop and The LEGO Movie coming up," Tolliver said. "Our kids will have a lot of fun building these robots. Plus, they will gain self-confidence and valuable skills. That is why CNH and John Deere are providing kids with these sets: to help them to develop the skills that will make them the engineers of the future. We are especially pleased that Tyler Svitak and Kristen Schaffer chose to make these LEGO kits available to our club kids."
The Boys & Girls Clubs of the Mississippi Valley, as a chartered member of Boys and Girls Clubs of America, is a tax-exempt organization, duly qualified under Section 501(c)(3) of the Internal Revenue Code, and contributions are tax-deductible in accordance with Federal law.
For more information on the Boys & Girls Clubs of the Mississippi Valley, please call (309) 757-5777 or visit www.bgcmv.org
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IA/IL QUAD-CITIES - "Life is an exhilarating journey. It is exciting to make new discoveries as we move forward and find new passions or re-discover passions we once had. But what is passion?"

That statement, with its compelling question, comes from Bill Davis, an instructor in Ashford University's Forbes School of Business. Davis will discuss the role of passion in life in his presentation, Passion, Purpose, and Time Management, hosted by the Idea Lab, a division of Results Marketing. The Idea Lab is dedicated to providing the Quad Cities area with unique learning opportunities.
Passion, Purpose, and Time Management will be held as a Lunch and Learn presentation from 12 to 1 p.m., Jan. 31, at the St. Ambrose Professional Development Center in the New Ventures Center, 331 W. Third St., Davenport, IA. Admission is $15 and the event will include a Chick-fil-A meal.
"Bill will tell how passion ties in with purpose and time management, creating the perfect environment for success to thrive," said Todd Ashby, Managing Partner of Results Marketing. "He has written on why passion is an important factor in reaching one's goals, and we are proud to offer his inspiring presentation as our first Idea Lab Lunch and Learn of 2014."
For more information or to register, please call Marcia Brandt at 563-322-2065 or email  Marcia@resultsimc.com. Feel free to follow the Idea Lab on Facebook at www.facebook.com/Idealabqc.
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IA/IL QUAD-CITIES - According to Rob Woodall, Director of Manufacturing at Alcoa's Davenport Works, the automotive industry will soon be taking an exciting new direction that could yield major benefits for the Quad-Cities area. Woodall will be discussing this topic at a Think Tank session to be held Feb. 6. Think Tank is a new division of Results Marketing in Bettendorf, Iowa.

"The goal of the Think Tank is to provide a forum for the Quad-City area's most compelling thinkers and doers," said Todd Ashby, Managing Partner of Results Marketing. "We are proud to have Rob Woodall as our first presenter and look forward to learning about his highly important topic." Results Marketing is also the creator of the Idea Lab, a progressive discussion group, and is the hosting sponsor of Leadercast in the Quad-Cities area.
The Think Tank session will be held 6 to 8 p.m. on Thurs., Feb. 6 at Rivermont Collegiate, 1821 Sunset Dr., Bettendorf, Iowa. Cost of the session is $20 and includes complimentary hors d'oeuvres.
"The Rivermont campus used to be the estate of Bettendorf's namesake, inventor William Bettendorf," Ashby said. "He was the creative force behind the Bettendorf Metal Wheel Co. and a key figure in the history of transportation in the Midwest, so it is especially fitting that Woodall's revolutionary message will be delivered on the Bettendorf family's former property."
The Benefits of Aluminum

"The use of aluminum by the automotive industry is going to nearly double in the next decade," said Woodall, "and we are now at the threshold of the implementation of that plan. Some car and truck makers will be switching to aluminum because it will decrease the weight of vehicles while improving their fuel efficiency, safety, durability and performance."

Signs of the switchover to aluminum are already emerging in the automotive industry. For example, Ford recently announced it is converting its most popular truck to an aluminum intensive vehicle. Also, Alcoa has just completed a $300 million project here in the Quad Cities to make aluminum sheet for the auto industry.

At Woodall's presentation, he will discuss the many benefits of aluminum, and tell why this development will have positive ramifications in the Quad-Cities. "The switchover to aluminum will not be immediate," he said, "nor will it include all vehicles by all makers. But a major step-up in the process is on the horizon, and Alcoa stands ready to meet the demand. That step-up will bring welcome business growth to the Quad-Cities area."
To find out more or to register, call Marcia Brandt of Results Marketing at 563-322-2065 or email  Marcia@resultsimc.com. You can also follow the Think Tank on Facebook at www.facebook.com/ThinkTankQC.
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IA/IL QUAD-CITIES - In February, March and April, Results Marketing and St. Ambrose University will offer Lunch and Learn Recap sessions covering vital leadership concepts, provided through videos of last year's Leadercast presentations.

"At the Lunch and Learn Recap sessions, empowering videos will be shown of the top 2013 Leadercast speakers, as determined by attendee survey results," said Todd Ashby, Managing Partner of Results Marketing. Results Marketing is the hosting sponsor of Leadercast in the Quad-Cities area and St. Ambrose University is a presenting sponsor.
Leadercast Lunch and Learn Recap sessions will be held noon to 1 p.m. on February 7, March 7, and April 4, at the St. Ambrose University Downtown Education Center, located in the New Ventures Center at 331 W. 3rd Street, Davenport, IA 52801. Everyone at the Lunch and Learn events will have a chance to discuss the concepts being presented as they enjoy a delicious Chick-fil-A lunch.
Leadercast is a day-long annual leadership seminar held in Atlanta, Georgia, with simulcasts in key locations worldwide. Last year, nine acclaimed speakers shared their insights about leadership at Leadercast 2013. Results Marketing hosted the simulcast in the Quad-Cities, and has done so for the past four years. More than 200 Quad-Citians attended the simulcast, which was held at the iWireless Center in Moline.
"Past Leadercast attendees have told us that they enjoy reviewing and discussing the information," Ashby said. "At the Recap sessions, a St. Ambrose faculty member will lead the discussion. People who couldn't attend the 2013 event can also attend, if they'd like to find out more about Leadercast."
One Lunch and Learn session featuring best-selling author John Maxwell has already been held this year. Speakers for the remaining 2014 Leadercast Lunch and Learn Recap sessions will be:
February 7: Dr. Henry Cloud, clinical psychologist, author and leadership consultant.
March 7: Andy Stanley, best-selling leadership author and communicator.
April 4: LCDR Rorke Denver, Navy SEAL and star of the 2012 movie, Act of Valor.

Cost of each Leadercast Lunch and Learn Recap session is $15 and includes a complimentary Chick-fil-A lunch.
"We invite Quad-Citians to join us on May 9 at Leadercast Quad Cities 2014," said Ashby. "This year's event will feature a fresh slate of speakers and new content for participants to enjoy."
To find out more or to register online, visit www.qcleadercast.com. To register by phone, call Marcia Brandt of Results Marketing at 563-322-2065. You can also send an email for more information to marcia@resultsimc.com. Feel free to keep in touch with Leadercast online at www.facebook.com/qcleadercast.
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Lagomarcino's Big Check to Boys & Girls Clubs

The Lagomarcino's Cocoa Beano 5K Hot Chocolate Run, held in Moline, raised $9,000 for the Boys & Girls Clubs of the Mississippi Valley. 

IA/IL QUAD CITIES - Steve Howard, 52, is a single grandfather who has adopted and is raising his five grandchildren. He takes pride in his grandkids and encourages their interests. And like any good parent, he wants his children to be able to spend time with friends in a safe social setting. For Steve's kids, the Boys and Girls Club is a place that fills that vital role.
Steve's five grandchildren live with him in his Davenport home: four granddaughters, Fantayshia, 14; Eunesheah, 12; Timeah, 11; and Timeka, 10, and one grandson, Brandon, 13.
"I don't want the kids in the house more than I am, just watching TV," Steve said. "The Boys & Girls Club is a safe place with supervision where the kids can go right after school. When I'm at work, it's good to know they are at the Club, learning among their friends."
Steve Howard was born in Hannibal, Missouri, and raised in Peoria, Illinois. When circumstances made it necessary for the children to have a new home, Steve and his wife welcomed all five into their lives. When Steve and his wife divorced two years later, he continued to raise the children by himself. He has been doing it for ten years and along the way, he adopted them. "I've been raising the youngest since she was six months old," he said.
All five children are members of the Lutheran church. The oldest, Fantayshia, attended a National Lutheran Youth Convention this summer. All of Steve's children have their own unique interests. Eunesheah plays the clarinet and piano. Timeka plays violin and sings in the chorus. Timeah enjoys Lego Robotics and plays the trumpet. Fantayshia is in her school's Drama Club and Brandon is into basketball. "It's important that they pursue interests they like," Steve said. "They get good grades and their interests really keep them focused."
Steve's grandchildren have all attended the Boys & Girls Club's Davenport Club, located in the First Presbyterian Church on Iowa Street. Steve sees the Davenport Club as a valuable addition to their formal education. "The Club provides scheduled, organized activities," he said. "They can play games, work on the computers there, and even get help with their homework."
Steve noted that his family is only one of many in the community that benefit from the Boys & Girls Clubs of the Mississippi Valley. "I know a lot of the other families in the area whose children go to the Club," he said. "Most people don't realize how many families are helped by the Club. There are hundreds and they are all very grateful."
A Look Back at 2013
According to Tim Tolliver, Chief Professional Officer of the Boys & Girls Clubs of the Mississippi Valley, 2013 was a busy year for their organization. "We maintain a regular schedule of fundraising events to help meet the needs of young people, like Steve Howard's kids and many others," Tim said.
Tim noted that the efforts of the Boys & Girls Clubs of the Mississippi Valley help many families having difficulty making ends meet. "Across the Quad-Cities, there are young people who don't always have enough to eat," he said. "Many have no one to greet them when they come home from school. Some have no idea what the future holds for them, so they turn to gangs or crime, hoping to find answers there. These young people need more options for their future. They need the support and guidance of the Boys & Girls Clubs."
This year's fundraising events started with the 2013 Golf Outing in July at Short Hills Country Club in East Moline. "The support of Group O and all our other sponsors make this year's event a real success," Tim said.
In September, the Boys & Girls Clubs of the Mississippi Valley held a ribbon-cutting for The Club, a new Teen Center located in the Floreciente neighborhood at 1122 5th Ave., Moline, and celebrated with two days of public events, including a Reception and a special Day for Kids. "The ribbon-cutting was a memorable event for the community and our organization," Tim said. "It represented the culmination of years of hard work and planning."
The Lagomarcino's Cocoa Beano 5K Hot Chocolate Run, held in Moline this October also proved successful, raising $9,000 for the Boys & Girls Clubs of the Mississippi Valley. "We had an awesome course and sunny skies," Tim said, "as well as hot chocolate and Lago's famous Turtle candy at the finish line. A big 'Thank you!' goes to the Lagomarcino family for sponsoring several of our Club members who participated in their first 5K race through the 'Race For Great Futures' initiative. The money provided by Lagomarcino's is greatly appreciated."
At the 2013 Steak & Burger Dinner, held in November at the iWireless Center in Moline, key volunteers were recognized for the assistance they provide to the Boys & Girls Clubs. "We appreciate the time and skills our faithful volunteers provide," Tim said. "They make it possible for us to meet many of our objectives while staying within our budget."
Tim stated that the Boys & Girls Clubs of the Mississippi Valley is deeply appreciative of the time, funds and support provided by the community. "We thank everyone for their help," Tim said, "and we hope the community will continue to remember the Boys & Girls Clubs as they consider their options for charitable giving this holiday season. The membership fees for the Davenport and Moline Clubs are $12 per year, and the fee for the Teen Center in Moline is $25 per year, but no child has ever been turned away because of a lack of funds. Also, those membership fees do not cover the majority of expenses. The actual cost of helping one child for a year is about $1,000. When you give to the Boys & Girls Clubs of the Mississippi Valley, you are investing in the future of the Quad-Cities."
The Boys & Girls Clubs of the Mississippi Valley, as a chartered member of Boys and Girls Clubs of America, is a tax-exempt organization, duly qualified under Section 501(c)(3) of the Internal Revenue Code, and contributions are tax-deductible in accordance with Federal law.
For more information on the Boys & Girls Clubs of the Mississippi Valley, please call (309) 757-5777 or visit www.bgcmv.org.
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IA/IL QUAD-CITIES - We've heard it for years: "Service with a smile!" It is a positive-attitude statement to which many members of the business community aspire without question.
However, that smile can quickly fade when one is faced with uncertainty in today's business climate. It's hard to smile and offer great customer service when you're overwhelmed. Attitude alone will not get the job done.

Shawn Langan and Jeno Berta, two highly successful Quad-City businessmen, understand that success in business takes more than just a smile. For lasting success, business owners and managers need systems to help their companies to run and grow. Together, Langan and Berta have developed a program entitled Systems, Not Just Smiles, which offers key insights on business systems they have developed throughout their careers.
The Idea Lab, a division of Results Marketing, will host a Lunch & Learn presentation of Systems, Not Just Smiles from 12 to 1 p.m., Nov. 22, at the New Ventures Center, 331 W. Third St., Davenport, IA. Admission is $15 and the event will include a catered Chick-fil-A meal. Pre-registration is required.
"The Idea Lab is dedicated to providing the Quad-Cities area with cutting-edge learning experiences," said Todd Ashby, Managing Partner of Results Marketing. "We've asked past event participants what kind of programs they wanted to see from us. Many expressed an interest in live events, so Systems, Not Just Smiles will be our first, with more to come."
About the Presenters
According to Langan and Berta, systems are simply a tool, not a cure-all. But when they are used effectively, stress is reduced, productivity increases, and skills are sharpened. Systems create a win-win situation for everyone involved. Business owners do not have to rush from crisis to crisis and can spend more time being leaders.
Shawn Langan has been in the retail flooring business for 30 years, starting as a teenager working for his father. He has been a store owner with the Carpetland brand and along with his wife, Janelle, owned GCO Flooring. He recently formed a strategic alliance with Floor Trader. Shawn is passionate about customer service, and believes every customer deserves it and any motivated salesperson can give it.
Jeno Berta is an attorney and a member of the U.S. Army Reserve. He is a former prosecutor and has practiced law in the private sector. His military service includes active-duty time, both overseas and at stateside bases. Jeno believes everyone is a leader at some point in life. Leaders are not born, nor are they made: they are simply people who accept the responsibility of showing others how to achieve a goal.
For more information or to register for Systems, Not Just Smiles, contact Marcia Brandt of Results Marketing at 563-322-2065 or  Marcia@resultsimc.com. Attendees can select from a Chick-fil-A chicken sandwich meal or a veggie-wrap meal. Feel free to befriend The Idea Lab on Facebook at www.facebook.com/idealabqc.
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