Northgate Mall Hy-Vee employee to receive company’s highest customer service honor

DAVENPORT, IOWA (August 21, 2019) — The Northgate Mall Hy-Vee store (1823 East Kimberly Road, Davenport, Iowa) will be the scene of a surprise announcement Thursday, August 22, at 1PM, when it’s revealed that one of the location’s employees has been named a 2019 Hy-Vee Legendary Customer Service Award recipient.

This award is the highest honor presented to a Hy-Vee employee. It recognizes those who go above and beyond every day to help customers and provide them with exemplary service. Only 11 recipients are selected each year from among more than 80,000 Hy-Vee employees. Award recipients enter the Hy-Vee Legendary Customer Service Award Hall of Fame and receive additional gifts and honors. Hy-Vee has been a company known for excellent customer service since its founding in 1930. 

Steve Mokosak, district vice president for Hy-Vee’s eastern district, will reveal the name of the honored employee in an impromptu ceremony in front of employees at 1PM. He will be assisted by Jason Busswitz, Northgate Mall Hy-Vee store director, and representatives from Hy-Vee’s corporate office.

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