Mona Moeller Named 2014 Hy-Vee Legendary Customer Service Award Recipient 

BETTENDORF, Iowa (Aug. 22, 2014) – If you visit the Bettendorf Hy-Vee and the express lane has a long line, chances are Mona Moeller is working.

"The best compliment a checker can have is a long line. Mona always has a long line because she makes customers' days and no other checker will do," said Steve Mokosak, Bettendorf Hy-Vee store director. "She laughs with our customers, she cries with them, she jokes with them, and in the end, she keeps them coming back."

Moeller is the definition of a helpful smile, showing up to work each day with a positive attitude, ready to greet each customer as enthusiastically as she did the last and making sure nobody leaves the store unhappy. Co-worker Amanda Pickett said she enjoys checking next to Moeller and witnessing the way she interacts with customers.

"I don't think Mona has ever met a stranger. She has formed relationships with customers and they care about her as much as she cares for them," she said.

Moeller's ability to build relationships is one of the reasons her co-workers and customers nominated her for Hy-Vee's highest honor, the Legendary Customer Service Award.

This afternoon company officials, fellow employees, family members and customers gathered at the Hy-Vee in Bettendorf to surprise Moeller with the award, which recognizes exemplary achievement in providing service that exceeds customers' expectations. Only 10 winners of the award are selected each year from among more than 70,000 Hy-Vee employees in eight states.

Candidates are nominated for the Legendary Customer Service Award by their co-workers, and winners are selected by a panel of Hy-Vee's top officers. Nominations are evaluated on the employee's overall contributions to the company in nine areas: passion for customer service, attitude, initiative, teamwork, problem-solving skills, dedication to Hy-Vee fundamentals, communication skills, professional image and self-confidence.

Tim Cernin, assistant vice president of operations for Hy-Vee's eastern district, said Bettendorf Hy-Vee has found something special in Moeller.

"Mona is someone you look forward to seeing in the morning just to brighten your day with her quick wit," Cernin said. "Mona sets the example in service. And when other checkers are motivated to live up to what Mona's standards are, the store continues to set itself apart – all because of Mona."

Moeller is constantly making new friends and learning about her customers. Al Ulrich, one of Moeller's regular customers, said he looks forward to checking out when Moeller is working because he can count on her having a quick, interesting story or an insightful comment.

"I can honestly tell you that I don't know the names of any cashiers at the dozens of other stores I have shopped at over the years. But I can tell you that I know Mona and I look forward to seeing her in the express lane," said Ulrich. "Some days can be extremely busy for her, but she handles the stress with professionalism and a funny quip. She has even made me laugh on days when I was a little more stressed than usual."

Hy-Vee CEO Randy Edeker said Moeller is exactly the type of employee company officials had in mind when the Legendary Customer Service Award was established in 2006.

"Through the years, our employees have made the name Hy-Vee synonymous with friendliness, caring and outstanding customer service," he said. "This award honors the best of the best, like Mona, who remind all of us what it really means to serve the customer."

Moeller and the other 2014 recipients of the Legendary Customer Service Award will be inducted into Hy-Vee's Customer Service Hall of Fame and receive a coveted Legendary Customer Service name badge and a custom-designed ring to commemorate the honor. They will be guests of honor at their area's service award dinner in October, which honors employees for longevity of service in five-year increments, from five years to 45 years and beyond. And finally, their photos will be prominently featured on the side of Hy-Vee trucks, taking their helpful smiles to millions of travelers throughout the Midwest.

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More Cadets to Protect and Serve Communities Across Illinois

SPRINGFIELD - Governor Pat Quinn today announced a new Illinois State Police (ISP) cadet class is set to begin in September 2014. Class 125 marks the second cadet class for 2014, and officials anticipate that graduates will report for duty in February 2015. Today's announcement is part of Governor Quinn's agenda to ensure the safety of all people in every community across Illinois.

"The last few days have powerfully illustrated the strength, dedication and skill of our State Police force," Governor Quinn said. "From defusing a hostage crisis in Harvey, rescuing a motorist from floodwaters in southern Illinois, to helping the Chicago Police Department keep city streets safe, our dedicated troopers are always on call to serve our residents. This new cadet class will be an asset to officers already on patrol and to all of us who count on them."

"With the recent deployment of officers assisting in Chicago and other communities like Harvey, where State Police provided support during a high-risk hostage situation, more resources will provide much needed support to the men and women of this department who are indispensable in protecting Illinois," State Police Director Hiram Grau said.

The cadets will endure a rigorous 26-week regimen of physical and classroom instruction which includes training in Terrorism Awareness, Domestic Violence, Critical Incident Response, Firearms Training, First Responder Certification, Illinois Vehicle Code, Criminal Law, Motor Carrier Safety, Juvenile Law and more.

The ISP Academy is one of the most respected and recognized training facilities in the country. Dozens of law enforcement agencies also use ISP Academy curriculum to meet standards set forth by the Illinois Law Enforcement Training and Standards Board.

Anyone interested in joining the ranks of the Illinois State Police is encouraged to visit the State Police Merit Board website at www.illinoistrooper.com for future application availability and testing dates.

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Fathom Events and Gadsden Films are set bring the IRS debate to 650+ select cinemas nationwide with "UnFair: Exposing the IRS" on Tuesday, October 14, at 7:00 p.m. local time.  "UnFair: Exposing the IRS," written and produced by nationally syndicated radio show host Craig Bergman, is a feature-length documentary investigating the alleged cover-ups and abuses of power at the Internal Revenue Service. The film's executive producer is John Sullivan, the co-director of the hit films "America" and "2016." The film features Gov. Mike Huckabee, Glenn Beck, Ted Cruz, Michele Bachmann, David Barton, Grover Norquist, Louie Gohmert, John Linder, Carla Howell, Brian Brown and many more. The film will be followed by a 30-minute panel discussion with leading political experts in front of a live studio audience, hosted by Gov. Huckabee.
Tickets are available now at participating theater box offices and online at www.FathomEvents.com.
"UnFair: Exposing the IRS" will be presented in the following local cinemas on Tues., Oct. 14 (or a complete list of theater locations and prices, click here):
Cinemark Davenport 18 with IMAX 3601 E 53Rd St Davenport IA 52807
Iowa State Senator and candidate for governor, Jack Hatch, will speak to the Rotary Club of Davenport on Monday, August 25. The meting will begin at noon, at the Outing Club, 2109 Brady Street. The press is invited to attend.
Who: Rotary Club of Davenport
What: Presentation by Iowa State Senator Jack Hatch
When: Monday, August 25. Rotary meeting starts at noon. Speaker begins approximately at 12:20.
Where: Outing Club (upstairs ballroom), 2109 North Brady Street, Davenport.

DES MOINES, IA (08/22/2014)(readMedia)-- Roby's Belgian of Rockwell City took first place in the Supreme Six-Horse Hitch Showdown held Sunday at the 2014 Iowa State Fair, taking home a $2,000 prize.

Second place and $1,000 were awarded to Hagemann Brothers of Stillman Valley, Ill.

Complete results below:

1) Roby's Belgian, Rockwell City

2) Hagemann Bros., Stillman Valley, Ill.

3) Aaron Mosher, Prophetstown, Ill.

4) Arlin Wareing, Blackfoot, Idaho

5) Dakota Thunder Shires, Sioux Falls, S.D.

6) Double M Farms, Delmar

7) Duane & Sara Herschberger, Milan, Mo.

8) Jenson Shires, LLC, Blair, Neb.

9) Wade Handeland, Radcliffe

10) Mohney Farm Belgians, Benton, Kan.

11) Otte Belgians, North English

12) Morgan Weaver, Afton

13) Mike Minniear, Goodland, Ind.

"Nothing Compares" to the Iowa State Fair. The 2014 Fair ended August 17. The 2015 Iowa State Fair is set August 13-23. For more information, call 800/545-FAIR or visit iowastatefair.org.

* * *

DES MOINES, IA (08/22/2014)(readMedia)-- The English Society Horse Show took place August 12 and 13 in the Richard O. Jacobson Exhibition Center at the 2014 Iowa State Fair.

Complete results below:

Five-Gaited Open

1) Keith Equestrian Center, Marengo

Five-Gaited Iowa Owned

1) Keith Equestrian Center, Marengo

Five-Gaited Stake

1) Keith Equestrian Center, Marengo

Three-Gaited Open

1) Oak Creek Farm, Kenyon, Minn.

Three-Gaited Iowa Owned

1) Leann Delange, Indianola

Three-Gaited Stake

1) Leann Delange, Indianola

Three-Gaited Pleasure - 17 & Under

1) Riley Corell, Winterset

Three-Gaited Pleasure - 18 & Over

1) Renae Van Zomeren, Leighton

2) Dawn Striegel, North English

3) Gretchen Stanislav, Urbandale

4) Keith Equestrian Center, Ottumwa

Three-Gaited Pleasure Stake

1) Riley Corell, Winterset

2) Dawn Striegel, North English

3) Renae Van Zomeren, Leighton

4) Gretchen Stanislav, Urbandale

Pleasure Model

1) Renae Van Zomeren, Leighton

2) Simat Whipp, Clarinda

Five-Gaited Pleasure Horse

1) Green Wood Stables, Prole

2) Deanne Mundt, Urbandale

Five-Gaited Show Pleasure Stake

1) Deanne Mundt, Urbandale

Country Pleasure English - 17 & Under

1) Renae Van Zomeren, Leighton

2) Green Wood Stables, Prole

3) Emmerson Burson, Nowalk

Country Pleasure English - 18 & Over

1) Renae Van Zomeren, Leighton

2) Keith Equestrian Center, Ottumwa

3) Renae Van Zomeren, Leighton

4) Beth Hageboeck, Norwalk

5) Sara Eaton, Des Moines

6) Delaney Morrison, Norwalk

Country Pleasure English Stake

1) Renae Van Zomeren, Leighton

2) Renae Van Zomeren, Leighton

3) Renae Van Zomeren, Leighton

4) Keith Equestrian Center, Ottumwa

5) Sara Eaton, Des Moines

6) Ashley Ackerson, Indianola

Country Pleasure Western - 17 & Under

1) Jordan DeRoos, Urbandale

Country Pleasure Western - 18 & Over

1) Kim Herron, DeSoto

2) Diane Steffen, Hudson

3) Kristine Nizzi, Granger

Country Pleasure Western Stake

1) Jordan DeRoos, Urbandale

2) Kim Herron, DeSoto

3) Kristine Nizzi, Granger

4) Diane Steffen, Hudson

Country Pleasure Model

1) Kristine Nizzi, Granger

Fine Harness Iowa Owned

1) Julie Phillips, West Des Moines

2) Merle and Mary Hoff, Indianola

Fine Harness Open

1) Julie Phillips, West Des Moines

2) Merle and Mary Hoff, Indianola

Fine Harness Stake

1) Julie Phillips, West Des Moines

2) Merle and Mary Hoff, Indianola

Park Pleasure

1) Sally Graf, Clive

2) Adrian Deines, Davenport

Park Pleasure Stake

1) Sally Graf, Clive

2) Adrian Deines, Davenport

Park Open

1) Green Wood Stables, Altoona

2) Mary O'Keefe, Cumming

3) Cindy or Samantha Thomas, Pella

Park Stake

1) Green Wood Stables, Altoona

2) Mary O'Keefe, Cumming

3) Cindy or Samantha Thomas, Pella

Saddle Seat Equitation - 17 & Under

1) Tancy Colburn Becker, Sac City

2) Renae Van Zomeren, Leighton

3) Renae Van Zomeren, Leighton

Saddle Seat Equitation Stake

1) Renae Van Zomeren, Leighton

2) Renae Van Zomeren, Leighton

3) Tancy Colburn Becker, Sac City

Hackney Pony Single

1) Heavenly Acres, Dysart

Hackney Pony Single Stake

1) Heavenly Acres, Dysart

Hackney Harness Pony Single

1) Melvin Jennings, Mitchellville

Hackney Harness Pony Single Stake

1) Melvin Jennings, Mitchellville

Hackney Pony Pleasure Driving

1) Heavenly Acres, Dysart

2) Judith McDonough, Douds

3) Douglas Anderson, DVM, Davenport

4) Douglas Anderson, DVM, Davenport

Hackney Pony Pleasure Driving Stake

1) Heavenly Acres, Dysart

2) Judith McDonough, Douds

3) Douglas Anderson, DVM, Davenport

4) Douglas Anderson, DVM, Davenport

Roadster Pony Single - Open

1) Melvin Jennings, Mitchellville

2) Judith McDonough, Douds

Roadster Pony Single - Amateur

1) Melvin Jennings, Mitchellville

2) Rob, Melissa and Hope Hatchitt, Cumming

3) Judith McDonough, Douds

Roadster Pony Stake

1) Melvin Jennings, Mitchellville

2) Rob, Melissa and Hope Hatchitt, Cumming

3) Judith McDonough, Douds

Morgan Gelding at Halter

1) Mary and Lyle Borg, Pella

2) Mary and Lyle Borg, Pella

3) Judy Gauger, Marengo

Grand Champion Morgan: Mary and Lyle Borg, Pella

Reserve Grand Champion Morgan: Mary and Lyle Borg, Pella

Morgan Open Pleasure Driving

1) Mary and Lyle Borg, Pella

2) Judy Gauger, Marengo

3) Kenneth Ranney, Nora Springs

Morgan English Pleasure

1) Judy Gauger, Marengo

2) Melvin Jennings, Mitchellville

Morgan Western Pleasure

1) Mary and Lyle Borg, Pella

2) Judy Gauger, Marengo

3) Kenneth Ranney, Nora Springs

Morgan Registered Hunter Pleasure

1) Kenneth Ranney, Nora Springs

Arabian Halter

1) Sharon Gleich, Urbandale

2) Dream Catchers Farm, Inc., Redfield

3) Kelly Snyder, Grimes

4) Natalie Clement, Altoona

5) Kirkwood Community College, Cedar Rapids

6) Heide Green, Des Moines

Arabian/Half Arabian Hunter Pleasure - Open

1) Sharon Gleich, Urbandale

2) Jessica Ackerson, Indianola

3) Natalie Chere Patterson, Norwalk

4) Heide Green, Des Moines

5) Kirkwood Community College, Cedar Rapids

6) Rusty Anvil Ranch, Springville

Half Arabian Halter

1) Ashley Ackerson, Indianola

2) Jessica Ackerson, Indianola

Arabian/Half Arabian Western Pleasure - 17 & Under

1) Emmerson Burson, Nowalk

2) Natalie Chere Patterson, Norwalk

3) Sydney Etten, Hazleton

4) Jessica Ackerson, Indianola

Arabian/Half Arabian Western Pleasure - 18 & Over

1) Jessica Ackerson, Indianola

2) Heide Green, Des Moines

3) Sydney Etten, Hazleton

4) Rusty Anvil Ranch, Springville

5) Sapphire Ribbons, Kensett

Arabian/Half Arabian Country English Pleasure - Open

1) Ashley Ackerson, Indianola

2) Kelly Snyder, Grimes

3) Emmerson Burson, Nowalk

4) Natalie Clement, Altoona

5) Dream Catchers Farm, Inc., Redfield

6) Rachel Feikma, Norwalk

Arabian/Half Arabian Native Costume - Open

1) Erin Runde, Kensett

2) Rusty Anvil Ranch, Springville

3) Kristine Nizzi, Granger

4) Rusty Anvil Ranch, Springville

5) Kirkwood Community College, Cedar Rapids

6) Dream Catchers Farm, Inc., Redfield

Arabian/Half Arabian Western Pleasure Stake

1) Emmerson Burson, Nowalk

2) Natalie Chere Patterson, Norwalk

3) Heide Green, Des Moines

4) Rusty Anvil Ranch, Springville

5) Sydney Etten, Hazleton

Open Western Pleasure - 17 & Under

1) Emmerson Burson, Nowalk

2) Natalie Chere Patterson, Norwalk

3) Sydney Etten, Hazleton

4) Jordan DeRoos, Urbandale

Open Eng/Hunt Seat Walk-Trot Pleasure - 17 & Under

1) Kelly Snyder, Grimes

2) Keith Equestrian Center, Ottumwa

Open Hunt Seat

1) Simat Whipp, Clarinda

2) Heartland Stable, Grimes

3) Caroline Anderson, Ottumwa

4) Heartland Stables, Granger

5) Beth Doggett, Ottumwa

6) Jessica Ackerson, Indianola

Open Country English Pleasure

1) Renae Van Zomeren, Leighton

2) Beth Hageboeck, Norwalk

3) Sapphire Ribbons, Kensett

4) Green Wood Stables, Norwalk

5) Delaney Morrison, Norwalk

6) Kelly Snyder, Grimes

Open Western Pleasure - 18 & Over

1) Diane Steffen, Hudson

2) Natalie Chere Patterson, Norwalk

3) Jessica Ackerson, Indianola

4) Tancy Colburn Becker, Sac City

5) Heide Green, Des Moines

6) Sydney Etten, Hazleton

Open Novice English Pleasure

1) Renae Van Zomeren, Leighton

2) Keith Equestrian Center, Ottumwa

3) Dawn Striegel, North English

4) Kirkwood Community College, Cedar Rapids

5) Green Wood Stables, Norwalk

6) Kirkwood Community College, Cedar Rapids

Open Lead Line - 6 & Under

1tie) Mary and Lyle Borg, Pella

1tie) Sharon Gleich, Urbandale

1tie) Mary and Lyle Borg, Pella

1tie) Erin Runde, Kensett

1tie) Kim Herron, DeSoto

1tie) Renae Van Zomeren, Leighton

1tie) Mary and Lyle Borg, Pella

1tie) Judy Gauger, Marengo

Open Western Walk-Trot - 17 & Under

1) Jessica Ackerson, Indianola

2) Erin Runde, Kensett

Open Walk-Trot Western Pleasure - Adult

1) Heartland Stable, Grimes

2) Rusty Anvil Ranch, Springville

Open Pleasure Driving

1) Heartland Stable, Grimes

2) Mary O'Keefe, Cumming

3) Erin Runde, Kensett

Open English Pleasure

1) Deanne Mundt, Urbandale

2) Renae Van Zomeren, Leighton

3) Wendy Finch-Levis, West Des Moines

4) Renae Van Zomeren, Leighton

5) Keith Equestrian Center, Ottumwa

6) Kelly Snyder, Grimes

Open English Pleasure Stake

1) Renae Van Zomeren, Leighton

2) Deanne Mundt, Urbandale

3) Kelly Snyder, Grimes

4) Kirkwood Community College, Cedar Rapids

5) Kirkwood Community College, Cedar Rapids

6) Sapphire Ribbons, Kensett

Open Pleasure Driving Stake

1) Wendy Finch-Levis, West Des Moines

2) Mary O'Keefe, Cumming

Open Hunt Seat Stake

1) Sharon Gleich, Urbandale

2) Heartland Stables, Granger

3) Simat Whipp, Clarinda

4) Heartland Stable, Grimes

5) Jessica Ackerson, Indianola

6) Kristine Nizzi, Granger

"Nothing Compares" to the Iowa State Fair. The 2014 Fair ended August 17. The 2015 Iowa State Fair is set August 13-23. For more information, call 800/545-FAIR or visit iowastatefair.org.

* * *

DAVENPORT, IA–Waste Commission of Scott County facilities will be closed Monday, Sept. 1, 2014 in observance of Labor Day. Normal hours of operation will resume on Tuesday, Sept. 2, 2014. Facilities closed include the following:

  • Scott Area Recycling Center, 5640 Carey Ave., Davenport
  • Scott Area Landfill, 11555 110th Ave., Davenport
  • Scott Area Household Hazardous Material Facilities, Davenport
  • Electronic Demanufacturing Facility, 1048 East 59th St., Davenport

Waste Commission of Scott County is an inter-governmental agency whose mission is to provide environmentally sound and economically feasible solid waste management for Scott County. For more information about the Commission, please call (563) 381-1300 or visit www.wastecom.com.

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Bethany Baptist Church is serving the QC community again on Saturday, September 13 from 5 pm to 8 pm with its sixth annual "Back 2 School Bash"!

This is a free, family fun event designed to share God's love, no strings attached.  We will offer "carnival style food" (corn dogs, nachos, popcorn, etc.), kid- and youth- friendly games, a giant inflatable slide, obstacle course, and bounce house, along with prizes, music and face-painting, all free of charge.

The evening will conclude with a special show, presented by Puckett Family Magic Illusionists.  The Puckett family are based in Portland, OR, but perform all across the US.  Their website is www.pucketfamilymagic.com. They present a positive message of love, peace, and forgiveness with world-class quality illusions.  Visitors will not be disappointed!

At Bethany, we are committed to "Loving God, Growing Together, and Serving the World", which is why we bring this event to our community year after year.  We hope to give families the opportunity to unwind and "cut loose" during the early weeks of a challenging school year.

This is a FREE, fun-filled event for the whole family on Saturday, September 13, from 5-8 p.m. at Bethany Baptist Church, 700 35th Avenue Place, Moline.  We hope to see you there!

Rock Island, Ill. (August 22, 2014) - PR Network of the Quad Cities, a local organization for public relations professionals of the Quad Cities, has announced its officers for the 2014-2015 year.

Nine new members join the board of 13 communications and marketing professionals from across the Quad Cities. The 2014-2015 officers include :

  • President ? Monica Wolfe, MindFire Communications
  • Vice President ? Diane Koster, Community Foundation of the Great River Bend
  • Secretary ? Lindsey Lobur, iWireless Center
  • Treasurer ? Tiffany Stott, Edwards Creative
  • Membership Director ? Erin Wyant, Russell Construction
  • Student Membership Director ? Rachel Parkin, Saint Ambrose University Student
  • Special Event Forum Director ? Jillian McCleary, Quad Cities Chamber of Commerce
  • Communication Director ? Amy Tiffany, MindFire Communications
  • Publicity Director ? Joscelyn Stone, Bethany for Children and Families
  • Programming Director ? Ronna Walker-Johnson, Media Link, Inc.
  • Half-Day Workshop Director ? Amy Kolner, Integrity Integrated
  • Webmaster ? Doug Tschopp, Augustana College
  • At-Large ? Jenny Parvin, United Way of the Quad Cities

"PR Network of the Quad Cities is the go-to organization in the Quad Cities for PR, marketing and communications professionals, and we're excited to welcome the new officers," said Monica Wolfe, who is entering her second year as president.

PR Network of the Quad Cities holds monthly educational luncheons, a Half Day Workshop in April, and other networking opportunities throughout the year as well as includes benefits for local college students.

The first luncheon of the year will take place on Thursday, September 18. A case study on the "Trauma Care Consortium now what? Campaign: Targeting Your Audience and Implementing Measurements" will be discussed featuring speakers Amy Jones, Community Health Care and Angie Kendall, Child Abuse Council.

For event details and to RSVP, please visit http://www.prnetworkqc.org/events.php.

For more information about the PR Network of the Quad Cities and to learn about membership opportunities, visit http://www.prnetworkqc.org/ or www.facebook.com/PRNetworkQC.

About PR Network of the Quad Cities

PR Network of the Quad Cities, Inc. provides professional development, networking, and educational opportunities to individuals interested in the marketing/public relations/communications field.

AUGUST 27, 2014

First Floor Board Room

Scott County Administrative Center

600 West Fourth Street

Davenport, IA 52801

4:00 P.M.

AGENDA

1. Call to order

2. Approval of Minutes: July 23, 2014 meeting

3. Public Hearing - Variance - Jay and Jean Semsch (applicants): Request for a front yard variance to allow a new 24' x 27' accessory pole building to be constructed on an existing concrete slab, and being located adjacent to the road right-of-way at 1678 260th Street, Part of the SW1?4 SE1?4, Liberty Township.

Public Hearing Procedure:

a. Chairman reads notice of public hearing.

b. Director reviews case.

c. Applicant/Representative speaks on behalf of request.

d. Public may ask questions or make comments.

e. Director makes staff recommendation.

f. Applicant may respond to comments and/or recommendation.

g. Board members may ask questions.

h. Chairman closes the public portion of the hearing. (No more comments from public or applicant.)

i. Discussion period to determine justification for decision.

j. Board members move to accept, reject, or modify request.

k. Final vote. Case closed. Three members of the Board constitute a quorum. The concurring vote of three members of the Board shall be necessary to reverse any decision or determination of the zoning administrator or to decide in favor of an application for a variance or conditions for a special use permit. The Board of Adjustment is "quasi-judicial" and not a recommending body. Therefore, any appeals to their decisions should be filed with District Court within 30 days of the meeting.

Please turn off or silence all cell phones and other electronic devices

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