The Scott County Sheriff's Office would like to make the public aware of an aggressive phone
On February 9th, 2015 our Chief Deputy received a phone call on his personal phone from 1 (236)526-553. The person identified themselves as being from Global Technical Support and that his personal computer was connected to the Global Technical Support mainframe and was sending numerous error messages and that it might be infected with a virus. The Chief Deputy recognized this as a scam and began to question the caller. The caller was very aggressive and again stated that my computer was compromised and they were calling to help.
The caller was questioned further and was unable to answer some simple IT related questions. The caller was informed they had reached a law enforcement official and this call was a phone scam. The caller continued with his scam stating he was trying to help and he needed to connect to my computer to help. He was very insistent that I didn't understand, he was from Global Technical Support and he was trying to help.
This was a very aggressive phone scam call and we want to make the public aware in hopes that people will not fall prey to this scam. The caller was very aggressive even after learning he was talking to a law enforcement official and it didn't seem to faze him in the least bit. Generally if you would fall prey and allow them to connect to your computer they may appear to run a virus scan of your computer which would then show a false reading your computer is infected. After they show you the fictitious virus scan, then they usually inform you of a charge to fix your computer, when in fact there is nothing wrong with it.
To learn more about scams and other safety tips, please visit our webpage at http://www.scottcountyiowa.com/sheriff/safety.php.