KWQC-TV6 has become aware that some DIRECTV subscribers have been unable to receive Channel 6 since last week.
The TV6 engineering staff has looked into the issue and it appears to be a software glitch on DIRECTV's end. The issue only affects some models of DIRECTV set-top receivers. We understand that DIRECTV is aware of the problem.
Some KWQC-TV6 viewers have reported restoration of Channel 6 after pressing the red reset button on their receiver. Others reported success after resetting and unplugging their receiver.
Contrary to some previous reports, there is no contract dispute between KWQC-TV6 or NBC and DIRECTV.
KWQC-TV6 is freely available to the community and can be received with an over-the-air antenna.
Updates regarding the situation will be posted at www.kwqc.com.
http://kwqc.com/2015/01/13/
