I love the Charles Dickens story A Christmas Carol. You know: The one about Ebenezer Scrooge – that cantankerous old skinflint who defined the term “hostile workplace” by treating his lone employee (and everyone else, for that matter) like the dirt beneath his well-worn shoe? To save his soul, the spirit world sends three ghosts on Christmas Eve who unveil aspects of Scrooge’s life, and the lives of those around him, that facilitate a much-needed change in his withered, cold heart. Because of this experience, he transforms into a man of enlightenment and generosity, helping his community and those closest to him.