Putting the right people at the helm has launched many high-profile, highly successful turnarounds, from Jack Welch in his early days at GE to Meg Whitman at eBay.

But companies don't have to fire the entire C-suite to put "new" leadership in place, says Barbara Trautlein, author of "Change Intelligence: Use the Power of CQ to Lead Change that Sticks" (www.changecatalysts.com).

"Leadership is the key to successful major organizational change, which has had a failure rate of 70 percent decades," she says.  "It IS possible to lead successful and sustainable change - IF it's led effectively.  The problem has been that, so often, it's not."

Workforces in every industry -- from manufacturing to service to health care to high tech -- are confused and bruised, she says.  Employees in this economy thirst for guidance but are distrustful and disenfranchised -- not engaged, empowered, or equipped to do what is needed to help their organizations transform to survive and thrive.

The solution? Those who lead change must first change themselves.

Trautlein shares five simple but effective ways to accomplish that:

• Change Your Story - Reframe resistance. Resistance in organizations is like the immune system in the body; it protects against harmful invaders from the outside. Just like pain in the body is a symptom something is wrong, so resistance is a sign to which managers should pay attention. The goal is not to eradicate it, but to allow it to surface, so it can be explored and honored.  To lead more effectively, learn to see resistance as your ally, not your enemy.

• Change Your Stance - Picture a triangle. So often, we view ourselves on one angle, others at another angle, and "the problem" on the third angle. In our minds, it feels like it's us against the other people as well as the problem. That's exhausting. Instead, re-envision yourself and the other people working together to solve the problem. Move from being and feeling and acting against others, or doing something to others, or even in spite of others, to working with and even for them.  If you can make this simple mindset shift, how you relate to others will almost immediately become palpably partnership-oriented to them.

• Change Your Seat - What you see depends on where you sit.  Change looks very different at different levels of the organizational hierarchy. Those at the top are typically isolated. Those at the bottom are most resistant. Those in the middle are squeezed. Sit in others' seats and appreciate their pressures. Adapt your approach and messages to the very different needs and concerns of these very different audiences.

• Change Your Style - We all know the Golden Rule:  Do unto others as you would want them to do unto you. To lead change effectively, follow the Platinum Rule:  Do unto others as THEY want to be done unto. Tell stories they can relate to. Share statistics relevant to them. Demonstrate what's in it for all of us to work together in new ways.

• Change Your Strategy - So often, what looks like resistance is really that people don't get it, don't want it, or they are unable to do it.  Engage the brain by explaining the "why" and "what" of the change -- help the "head" understand your vision, mission, and goals. Paint a clear picture of the target and the end game. Inspire the "heart" to care about the change objectives by engaging with others, actively listening, dealing with fears and insecurities, and building trust.  Help the "hands" apply the change -- provide tactics, training and tools, and eliminate barriers standing in people's way.

The good news: None of these prescriptions require leaders to change who they are.

"They are all about shifts in mindsets and behaviors.  It's about the flexibility to adapt our leadership approach to get us all where we need to go," Trautlein says. It's amazing how when we change, others change.

"It's been said before -- because it's true: Be the change you wish to see in the world. That's leadership."

About Barbara Trautlein, PhD.

Barbara Trautlein is a change leadership consultant, author, international speaker and researcher with more than 25 years of experience partnering with organizations to lead change that sticks. She helps all levels of leaders in achieving their personal and professional goals, from Fortune 50 companies to small- and mid-sized businesses, in industries ranging from steel mills to sales teams, refineries to retail, and healthcare to high tech. Trautlein earned her PhD in organizational psychology from the University of Michigan.

U.S. businesses spend billions of dollars generating sales leads only to lose more than 70 percent of them simply because they don't make contact quickly enough, according to one study.

But that's not the only way they're losing out on opportunities, says Brandon Stuerke, president of Advisors Edge Marketing (www.advisorsedgemarketing.com), a specialist in marketing strategy and automation for financial advisors and other professionals.

"A study of more than 600 companies by Dr. James Oldroyd of MIT found that the odds of a lead entering the sales process were 21 times greater if the business made contact within 5 minutes of generating the lead versus contact in 30 minutes," Stuerke says. "Another study, this one by the Harvard Business Review, found that the average response time by businesses to a generated lead is 42 hours - and that's just for responses that occurred within 30 days."

Generating sales leads is big business, with more than $23 billion spent on internet leads alone, he notes.

"If you're a financial advisor or another professional, you may also be spending money on direct mail, invitations to seminars, TV commercials and/or print ads," Stuerke says. "How many leads are you generating, and at what cost per lead, only to lose them?"

Stuerke, who began developing innovative marketing strategies while working as a financial advisor, says he has found four ways professionals commonly lose sales leads.

"And they can all be fixed!" he says.

• Advertising calls to action that are all-or-nothing. Most sales people offer only a face-to-face meeting or a telephone appointment as their call to action in their advertising. But that's asking a lot of prospects who are simply exploring options and aren't yet ready for that level of commitment. Those are leads that, three to six months from now, may become sales - but they're lost early in the process. Instead, offer a less committed option such as "download this free report" in exchange for their information for follow up.

• No lead capture on your website. This is a huge problem! Many sites have no strategy for capturing information about visitors to the site, such as an email address. As a result, businesses spend thousands of dollars driving traffic to their website, but capturing none of the prospects' information. As a result, those prospects come to the site and leave and the business never knows they were there. A free report, or series of reports or videos with useful information based on your expertise are good lead capture tools. Buyers today turn to the web for information while doing research, so that's what you should give them. Offering free resources in exchange for a small bit of information is a great way to do that.

• Indifference in interactions. No matter what your profession, it's likely you've got a lot of competition. For consumers, shopping includes researching, and they're comparing services, expertise and experience before deciding who best deserves their patronage. If your interactions with prospects fail to "wow" them, they will quickly move on. But most professionals don't have a storyboarded plan for giving prospects that experience, which is what is needed for consistent results. An automated system that delivers carefully planned interactions is a great way to achieve this.

• Using social media without a plan. Many professionals have discovered that delivering consumer-friendly, useful content through social media is an effective means of attracting followers and cultivating prospects. However, one of the biggest problems with how businesses use social media is that they post a lot of high level, one-way communication with no call to action.  Having a call to action in your posts leading prospects back to a website designed to capture leads is critical for producing tangible results through social media.

A lot of these issues stem from a common problem: businesses focusing only on the hottest leads - the people who are ready to buy today, Stuerke says.

"Instead of allowing those 'cooler' leads to fall by the wayside, businesses should capture and cultivate them," he says. "Eventually, they'll find that instead of constantly chasing leads, they're harvesting new clients."

About Brandon Stuerke

Brandon Stuerke is a business coach and cutting-edge marketing strategist, specializing in innovative new tools that save professionals time while building their practices. He is the founder and president of Advisors Edge Marketing, Inc., which produces Automated Advisor, a new program that strategically streamlines prospect cultivation. He's also the creator and president of the Strategic Alliance Program, Winning With CPAs, which teaches financial advisors how to build their practices by partnering with CPAs.

People are overwhelmed with the complexities of their own lives and are desperately seeking a way to maximize happiness in their home and work lives, says Gary Kunath, an entrepreneur, speaker and former CEO who works with some of the world's top corporations and business schools.

"I used to be caught up in the spin cycle of thinking that net worth automatically afforded me life worth," says Kunath, a speaker at top business schools and author of "Life ... Don't Miss It. I Almost Did: How I Learned To Live Life To The Fullest," (www.lifedontmissitbook.com).

"I sacrificed time with my family with the justification that I was providing necessary material things, but at a certain point you realize that money doesn't make you rich, it just allows you to buy more stuff."

Priorities for professionals have shifted; now, U.S. workers seek family wellbeing above all else, he says. Companies need to recognize that it's imperative to positively affect their employees' lives, both inside and outside working quarters, he says.

"We need to bring humanity back to business," Kunath says. "Leading corporations are aware that most professionals today - 70 percent - would trade a pay raise for an increase in personal wellness."

But employers are struggling with that, he says, citing a new American Psychological Association survey released in March in which 48 percent of employees say their employers don't value a good work-life balance.

More professionals are trying to find a path to life worth, rather than centering their behavior on net worth, Kunath says. He offers five ways career-minded individuals can achieve both:

• Look for signs you're falling into the net-worth trap: For Kunath, those signs were clear. One day, he says, "it was like someone had smacked me on the head," when his son, then 12, walked away in dismay after Kunath said he couldn't play baseball with him because he was too busy working on a business proposal. "The look of disappointment on my son's face was something I will never forget," he says. Kunath dropped everything and spent the day with his son. "I promised that would NEVER happen again". The next occurrence included a mental and physical breakdown after Kunath pushed himself to make an unnecessary business trip while sick.  After a 19-hour ordeal in a delayed flight to Spain, "...I knew in my bones that if I did not draw the line right there ... I would ruin every part of my life that mattered to me."

• Don't be an employee, be employable: Unless you are self-employed, you are always vulnerable to someone else controlling your professional destiny, and therefore, your life worth. But employees can empower themselves by diversifying their skills so that they can have more choices about where and for whom to work.

• Bad things happen to good people: Adversity finds us all. No one enjoys the worst, most painful moments of their lives. Nonetheless, life events like loss of a loved one, financial ruin, divorce, addictions or illness tend to define us. We need adversity in our lives. Anyone can be a rock star when life is perfect. But when adversity strikes, then the "real" you is revealed. How you face adversity can either extinguish you or distinguish you.

• Believe in something bigger than you: There will be times when you are utterly helpless, with no control over an outcome. All the money in the bank and all the authority at work will do no good when it comes to, for instance, the death of a loved one. Believing in something bigger than you is an important part of having life worth; it helps you maintain your emotional health when you face life's biggest challenges.

• Don't Major in the Minors: As Henry David Thoreau wrote, "The price of anything is the amount of life you exchange for it." For every evening spent late in the office there are moments professionals miss out on - and can never get back. Many of us spend time on things that ultimately don't matter. "The three greatest gifts you can give to your family are: Time, Memories and Tradition," he says. "These are things in life that matter."

About Gary Kunath

Gary Kunath is the founder of The Summit Group, which is ranked among the top sales-training companies in the world by Selling Power magazine. His value-creation approach received the "Innovative Practice of the Year Award" by 3M worldwide. He was named Businessman of the Year for the United States and was recognized a dinner hosted by the president of the United States. He has lectured extensively at several prominent business schools, and he is currently an adjunct professor at The Citadel's Sports Marketing graduate program. Kunath is as an owner of several professional minor league baseball teams along with his partners, Bill Murray, Jimmy Buffet and Mike Veeck. The group is famous for managing its teams around the "Fun is Good" approach.

What can business leaders and managers learn from watching the earnings of publicly traded companies?

"Plenty," says Kathleen Brush, a 25-year veteran of international business and author of "The Power of One: You're the Boss," (www.kathleenbrush.com), a guide to developing the skills necessary to become an effective, respected leader.

"When looking at the corporations reporting lower-than-expected earnings, you need to read between the lines. They are not going to admit that the reason is a failure of leadership, but 99 times out of 100 that's what it is."

She cites Oracle, the business hardware and software giant, which recently reported a quarterly revenue shortfall based on a decline in new software licenses and cloud subscriptions.

The company is "not at all pleased with our revenue growth this quarter," Oracle co-president Safra Catz told analysts. "What we really saw was a lack of urgency that we sometimes see in the sales force ..."

They are pointing the finger at the employees, but they are really admitting a failure of  leadership, Brush says.

"Do you know how simple it is for managers to motivate sales people? If indeed the lack of sales urgency is the problem. There are dozens of bad leader behaviors that can cause sales to decline," she explains.

In her work for companies around the country, from restructuring operations to improving profitability, Brush says she sees an epidemic of bad leader behaviors.

"When I point them out, most leaders downplay, or refuse to acknowledge, the impact their behaviors are having on their bottom line. But, in companies where leaders change these behaviors, employees become engaged and motivated. It is really that simple to increase productivity, innovation, and the bottom line," she says.

"If you're a boss examining your own lower-than-expected performance, instead of wasting time searching for scapegoats, look in the mirror. Most bosses unwittingly exhibit bad leader behaviors daily that cause their businesses to suffer."

Here are four increasingly prevalent and damaging behaviors:

• The unethical boss: This is a category that doesn't just annoy employees, it appalls them. As such, it's a powerful demotivater. When a boss breaks or fudges the rules, cheats, lies or indulges in behaviors that reveal a lack of moral principles, he or she loses employees' respect. Without their respect, a boss cannot lead. In addition, when a leader indulges in unethical practices, he gives his employees permission to do the same. Padding mileage reports, splurging on business travel expenses, failing to take responsibility for mistakes - they all become endorsed activities by the boss - the role model.

• The unfair boss: Our current societal efforts to treat people equally - think gay marriage, health care reform, the children of undocumented immigrants - have led to confusion among some leaders about "equality" versus "fairness" in the workplace. "I talked to a manager who gave all his employees the same pay raise because 'he wanted to be fair,' " Brush recalls. He then seemed mystified that the productivity of his best employees declined to that of an average worker. "Rewards can be powerful tools of motivation, but they must be administered fairly."

• The buddy boss: Bosses can never be buddies with their employees. Ever. Friendships neutralize the boss's authority and power. They can also cloud a leader's objectivity and hinder her ability to correct behaviors, to delegate, and to hold employees accountable. When friendships compromise output, it's the boss who will be accountable. "Be friendly to employees, but do not cross the line that muddies the relationship between boss and friend. It could cost you your job." Brush says.

• The disorganized boss: Workplaces are filled with employees who lack direction because disorganized leaders don't deliver and manage plans and strategies to guide their teams. What's the chance of an unguided team maximizing its productivity to create competitively superior innovative widgets? "What's the chance of employees being inspired by a leader who leads like a doormat or by random thoughts?" says Brush.

"As a manager, you wield a tremendous amount of power," she says. "You can be an incredibly negative power or a positive one who's looked up to by both peers and employees."

"For the latter, bosses have to purge the bad behaviors."

About Kathleen Brush

Kathleen Brush has more than two decades of experience as a senior executive with global business responsibilities. She has a Ph.D. in management and international studies. Brush has been teaching, writing and consulting on international business and leadership for companies of all sizes, public and private, foreign and domestic.