SPRINGFIELD - Governor Pat Quinn today gave the following statement:

"I'm encouraged by the positive steps recently taken by the Illinois General Assembly toward comprehensive pension reform.

"In the past few weeks, the Illinois House has passed three pension reform bills, culminating with today's major cost-saving measure, which reforms the Cost of Living Adjustment factor.

"In addition, yesterday's votes in the Illinois Senate indicate that there is support for pension reform.

"There's much more work to do, but I'm pleased to see progress being made.

"I will continue working with the leaders and members of both houses and both parties to get comprehensive pension reform legislation on my desk so that I can sign it into law."

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Washington, D.C. - Congressman Dave Loebsack released the following statement after the House of Representatives voted on the Republican budget proposal for Fiscal Year 2014.

"A budget is a set of priorities, a vision of the direction you believe the country should be moving towards.  Unfortunately, the Republican budget that passed the House today would balance the budget on the backs of seniors and middle class families, those who did not get us into this fiscal mess.  We've got to grow the economy, create jobs and substantially reduce the unsustainable deficit over the long-term, but it must be done in a balanced way.  In order to do that, Republicans and Democrats have to sit down with one another and truly make the difficult decisions that are necessary to get our economy moving again. We must lay our political differences aside and pass a commonsense budget."

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New concepts are constantly emerging in marketing. We've seen the rise of "green marketing" ? appealing to people's environmental concerns by emphasizing recycled packaging and the like. And mobile marketing, finding new ways to get the attention of potential customers clutching hand-held devices.

There's a lot to be said for new strategies, but it sometimes seems people get dazzled by novel approaches. They forget there's one enduring strategy that never fails.

Honesty.

You can only do so much telling customers and prospective clients about who and what you are. At some point, you have to show them. And if the experience you provide doesn't match with how you've represented yourself, your company, your practice, product or book, they'll not only walk away ? they'll likely take others with them.

There are a lot of ways your honesty ? or lack of it ? can be revealed in the course of a day. Sometimes, it may seem like the price of being honest is just too high, for instance, when you've made a mistake you fear will seriously damage your reputation.
Do you own up to the mistake? Blame someone else? Cover it up?

I like Jason Fried's answer.

Jason is the co-founder of 37signals, a company that produces a chat tool called Campfire for small businesses. A couple years ago, he wrote a column in Inc. magazine about what happened when Campfire malfunctioned, sparking a real wildfire of rage among his customers.

But, he wrote, "People don't judge you on the basis of your mistakes ? they judge you on the manner in which you own up to them."

Jason and his business partner were honest about their mistake, and sincere and consistent in their apologies. They corrected the problem, of course, and also gave their customers a free month of service for the disruption.

By the end of their nightmare, Jason and his business partner were getting messages like this from their customers: "37signals has been giving a free lesson in customer service and honesty the past few weeks."

While I don't believe anyone reading this would intentionally lie to customers or in their marketing, there are many situations that test us! I find it helps to have the rules of engagement firmly in place before a situation arises.

Here are a few good "old-school" marketing strategies:

· Be honest about what you can do - and what you can't. I'm a "yes we can" kind of businesswoman. I've succeeded in business because I know there's almost always a way around an obstacle if you're flexible and creative in problem-solving. I don't back down from a challenge just because it's something I've never done before. However, I also know there are some things I cannot do. Recently, I had a prospective, high-profile client who would've been a dream to bring onboard. In our many conversations, he talked about the kind of publicity he wanted and the general goals he hoped to meet. I knew we would have no problem getting him what he was looking for. But then, just as he was preparing to sign a contract, he shared what he really wanted: His own regular segment on a national network morning show.

To get that he would need more than a publicity campaign, so it's unlikely we could make it happen for him. And I was honest about that. He didn't sign on with us, but, more important, we maintained our integrity and he's not disappointed.

· Keep your word. If you offer a "money back guarantee," honor it upon request. If you say you'll pay a referral fee, pay it immediately. If you say you'll have something done by a certain date, move heaven and earth to meet the deadline. If for some reason you can't, let the customer know, tell them why and be prepared to help mitigate the consequences if possible. (The corollary rule on deadlines is don't promise more than you can deliver!)

· Remember, there's a fine line between attention-getting and trickery. In marketing, the competition for attention is overwhelming, so we draw upon all of our creativity to make ourselves stand out. That's fine. Tricking people is not. In fact, some tricks ? like the old bait-and-switch tactic ? amount to fraud. Others may not have legal consequences but can be just as damaging. (I'm thinking of the congratulatory emails sent out by LinkedIn a couple weeks ago, telling members "You have one of the top 10 (or 5 or 1) percent most viewed profiles for 2012." Many recipients were pleased and rushed to share their exclusive ranking on social media. Many weren't so pleased when the Los Angeles Times reported millions of other members also got the emails.)

It boils down to the Golden Rule for business ? do unto your clients, customers and prospects as you would like done unto you. Sometimes, it requires some really hard decisions. But in the end, integrity is the most valuable marketing tool in your arsenal.

About Marsha Friedman

and she can also be heard weekly on her Blog Talk Radio Show, EMSI's PR Insider every Thursday at 3:00 PM EST. Follow her on Twitter: @marshafriedman.

Three-year Agreement Ratified by Union After Longest Negotiation in History

SPRINGFIELD - Governor Pat Quinn today praised the American Federation of State, County and Municipal Employees (AFSCME) Council 31 members' approval of the new union contract covering some 35,000 state employees. Negotiations took more than 15 months and the agreement was ratified by AFSCME members over the past two weeks. Today's development is part of the governor's commitment to restore fiscal stability to Illinois.

"This is the best contract for all taxpayers in Illinois history," Governor Pat Quinn said. "This contract recognizes the fact that the state is facing unprecedented financial challenges. I want to thank the members of AFSCME who approved the agreement and the women and men who negotiated at the table for more than a year to get this job done. Even in difficult times, the process can work. This is a win for all of our taxpayers and a win for state workers as we continue to move Illinois forward."

AFSCME announced ratification of the contract this evening. The approved agreement will result in $900 million in healthcare savings over the life of the contract. The contract puts an end to free retiree healthcare in Illinois to ensure all retirees will begin paying a modest portion of their health insurance premiums starting July 1. In addition, the contract includes the most modest Cost of Living Adjustments in state history at a rate of 0 percent, 2 percent and 2 percent. Combined with step and longevity adjustments, this will total about $200 million over the life of the contract. The contract calls for new hires to start three steps lower, which amounts to about 9 percent less starting salary, which will save taxpayers money for years to come.

The contract also settles the pay raise litigation that has been tied up in court. As part of the agreement, the union and the administration have agreed to seek approximately $140 million in fiscal years 2012 and 2013 wages from the previous contract that were never appropriated.

This 15-month negotiation was the longest in the state's history.

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By Senator Tom Harkin

Over the last year, I have held a series of hearings focusing on the crisis of the middle class.  More and more Americans find that their jobs are insecure, their retirement savings are inadequate, and the American Dream is out of reach.  I have no higher priority in Congress than to advance legislation to strengthen and rebuild the middle class.

While the cost of living has continued to rise, our minimum wage has stayed stagnant, creating huge financial burdens for workers at the bottom of the pay scale.  Hardworking Americans?like those who wait on customers in restaurants and shops and provide care for our children, parents, and grandparents?deserve the opportunity to earn a wage that can help improve their lives and plan for their futures.  The minimum wage should not be a poverty wage.  It should be a stepping stone to the middle class?which is why I introduced legislation, The Fair Minimum Wage Act of 2013 that would gradually raise the federal minimum wage to $10.10 from its current $7.25. It would also index the minimum wage to inflation to ensure that working families can continue to make ends meet even as costs go up.

There has also never been a more critical time to rebuild America's manufacturing sector.  Manufacturing comprises nearly 18 percent of Iowa's GDP, with more than 200,000 manufacturing jobs in our state.  Despite these statistics, between 2000 and 2010, approximately 48,000 manufacturing jobs were lost in Iowa.  We cannot grow our middle class without taking care of the workers who build our country. Congressman Bruce Braley agrees, and together we have introduced the Rebuilding American Manufacturing Act to spur job growth and make American manufacturing more competitive.

I've always believed that in America, if you work hard, do your fair share and play by the rules, you should be able to one day live comfortably and enjoy your golden years?yet millions of Americans lack the resources to properly retire after a lifetime of labor.  Last year, I proposed the USA Retirement Fund?a universal, private-sector pension plan that all businesses could offer to their employees that would help ensure a secure source of retirement income for their employees. To build on that effort, I recently introduced The Strengthening Social Security Act of 2013, which aims to strengthen Social Security benefits, ensure the program is available for our future generations, and help address our nation's retirement crisis.

Taken together, each of these efforts will put our country on the path to bolstering the middle class and rebuilding the economy over the long term.  The middle class is the backbone of this country, and we need to have the backbone to defend it and rebuild it.

For more information, please visit http://www.harkin.senate.gov/, or follow Senator Harkin on Facebook https://www.facebook.com/tomharkin and Twitter https://twitter.com/SenatorHarkin.

A PDF version of this article is available by clicking here.

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Mr. President,

I'm glad we're finally considering a budget resolution.  It's been four years since the Senate has passed a budget.  The Senate deficit Majority has been void of leadership on this matter.  While American families and businesses compile a budget each and every year, the Senate deficit Majority has shirked its responsibility.

Producing a budget has even been called "foolish" by the Democratic Majority leader.  After years of record deficits and debt, I think the American people disagree.

While are about to debate a budget resolution, the President hasn't even proposed his budget for consideration.  The Budget Committee, of which I'm a member, did not hear from a single administration witness in preparation of this budget.

House Budget Chairman Ryan has produced a budget.  Chairman Murray produced a budget.  It's quite remarkable that the President has yet to submit a budget, even though the law required it by February 4th.

The President plans to release his budget the week of April 8th - two months overdue.  This will be the first time a President has failed to submit a budget until after the House and Senate have acted.

Once again on fiscal issues the President is leading from behind, and he's set a new low for fiscal responsibility.

During the past four years, we've spent well beyond our means.  The gross federal debt has increased by $6 trillion as a result.  Unless we change course, we'll add another $9 trillion over the next ten years.  The gross debt is larger than the U.S. economy.

It is approaching levels where economists agree - deficits and debt are causing slower economic growth.

During the past four years we witnessed President Obama's theory on economic stimulus.  We saw a massive expansion of government and deficit spending.  President Obama and the Democrat leadership in Congress pushed spending up to 25 percent of the economy in recent years, particularly with the $800 billion stimulus bill.

That bill was pushed through in the name of economic growth.  It was supposed to keep unemployment below eight percent.  But it wasn't stimulative.  It didn't create sustainable job growth.

It was just a big, ineffective spending bill. The economic growth it was supposed to stimulate never materialized.   Now we're dealing with the deficits and debt caused by that failed stimulus bill.

Despite this failure, the President and the Senate deficit Majority seem even more fixated on growing the government.  According to economic policies of President Obama, government needs to grow even bigger to help our economy.

The overriding belief is that economic growth will only come through private wealth confiscation that supports an even bigger, more intrusive government.  If government just gets a little bit bigger and more involved in every facet of our economy and our lives, that will surely increase the economic prosperity of Americans, right?

Of course not.

The problem is, raising taxes only extracts private capital from job creators and small businesses, where 70 percent of new jobs are created.  And it's spent wastefully by an inefficient and bloated bureaucracy.  The higher taxes are robbing the unemployed of needed jobs.  The government it supports does not create economic growth or self-sustaining jobs.

This four-year spending binge has led to deficits that crowd out private investment that would otherwise be used to grow the economy and create jobs.  Government doesn't create self-sustaining jobs.  Government only creates government jobs.  The private sector creates jobs.

It's the responsibility of the government to create an environment for job growth.  It does this by instituting the rule of law, property rights, a patent system, among others.  Government consumes wealth.  It does not create wealth.

Through economic freedom, entrepreneurs and individuals are free to innovate and prosper.  This budget fails to recognize these simple principles.  The budget presented by the deficit Majority makes no effort to reduce deficits, reduce spending, balance the budget or grow the economy.

Instead, this budget seeks to grow government by taxing more and spending more.  It's time we recognize that government exists to serve the needs of the people, rather than the people serving the needs of their government.

There are some who believe that government is the only creator of economic prosperity.  And, if others have achieved success, they must be, by default, the cause of others' hardships.  This type of class warfare demagoguery is harmful to America and our future.  It seeks to divide America.

The budget presented by the deficit Majority is partisan business-as-usual.  It would tax success by another trillion dollars.  It increases government spending.  It ignores the subject of our health care entitlements.  That is simply unacceptable.   It places no priority on ever bringing our budget into balance.

The deficit Majority speaks at length about growing the economy and creating middle class jobs.  But, their budget is perfectly backward.  It does nothing to address economically harmful deficits and debt.  And it includes $1 trillion in job killing tax hikes.  They claim this revenue can be collected without harming the economy by closing loopholes.  The fact is, regardless of how it's described, a $1 trillion tax increase will affect the middle class and harm the economy and job growth.

A $1 trillion tax hike while economic growth is slow and unemployment remains near 7.7 percent is reckless.  Even worse, the tax increases will not be used to balance the budget.  Higher taxes support even higher spending.

This is the typical tax and spend budget.  This budget was crafted as if we don't even have a spending problem or debt crisis.  This budget assumes everything is just fine and everything will work out if we simply proceed forward on the current path.  This budget represents a missed opportunity.

You don't have to take my word for it.  Editorial writers across the country have made similar statements about this budget.

A Washington Post editorial called it a complacent budget plan.  They wrote that the Majority budget fails to recognize the long-term fiscal problems.  I quote, "Partisan in tone and complacent in substance, it scores points against Republicans and reassures the party's liberal base - but deepens these senators' commitment to an unsustainable policy agenda.  In short, this document gives voters no reason to believe that Democrats have a viable plan for - or even a responsible public assessment of - the country's long-term fiscal predicament."

The Chicago Tribune had similar things to say in their editorial. They described it as a deficit of ambition.  It said, and I quote, "The Democrats, unfortunately, are feigning fiscal responsibility instead of practicing it.  What is needed is a lot more ambition than the Murray plan reflects.  If Democrats don't like the Republican plan for balancing the budget, they should produce their own."

Finally, a USA Today editorial referred to it as a namby-pamby budget that underwhelms at every turn.  It states, "The Murray budget neither balances the budget nor reins in entitlements.  Its one-to-one ratio of spending to tax increases might sound balanced, but the spending cuts are not actual reductions.  They are merely reductions in the expected rate of growth.  All this makes the Murray budget barely a Band-Aid."

I'm sure we'll hear the term "pro-growth" applied to this budget.  The only thing it can mean is growth in the size and scope of the federal government, and growth in the national debt.

We'll also hear the term "balanced."  Don't be fooled.  The majority is not speaking of a balanced budget.  Their understanding of balance is higher taxes and higher spending.

This budget does not tackle runaway spending.  It raises taxes, but not to balance the budget, but to spend even more.  This budget will grow the government, harm economic growth and increase the debt.

After four years of contemplating a budget resolution, I would have expected a more fiscally responsible budget.

Today, millions of Americans are suffering hardship due to the toughest economic downturn since the Great Depression 80 years ago. Unemployment remains critically high, near 8 percent, even though companies and the stock market are doing very well.

But the challenges Americans on Main Street continue to face pale in comparison to those endured by Daniel Milstein, who immigrated to the United States as a teenager from Kiev, Ukraine, during the last days of the USSR's control of the Eastern Bloc.

"Everything was different; the food, the clothing and even the new English alphabet I was to learn, which has 26 letters instead of the 33 that I was used to," says Milstein, author of "17 Cents and a Dream," (www.danmilstein.com). "My family was allowed to leave with only one suitcase and $75 each - plus I had 17 cents for the postage necessary to send a letter to my friend in Ukraine."

Impoverished, confused, feeling like an outsider and unable to speak English, Milstein did what he knew best - hard work. He would start by studying relentlessly and picking up every shift he could at the local McDonalds. Eventually, he received his bachelor's degree with Cum Laude honors in business management and Honorary Doctorate Degree from Cleary University. Dan Milstein became the founder and CEO of Gold Star Financial, the 42nd largest residential lender in the country.

Milstein and his company have continued to thrive throughout the recession, thanks in part to the lessons he learned as an immigrant. He offers these tips for making yourself recession-proof:

• Land of opportunity: Despite his disadvantage, Milstein was able to see the positives and the opportunities -- he was, after all, in America, where individual effort and initiative could be rewarded. Americans have the freedom to pursue a gamut of jobs; accepting those that require little skill may not pay well, but as long as you continue to educate yourself, they can be viewed as a steppingstone.

• Good, old-fashioned hard work: Like many of America's previous generations, including those from the Great Depression, nothing was given to Milstein, who sometimes worked from 5 a.m. to 8 p.m. at McDonalds as a teenager. Even though he's on top of his company, "I still work harder than anyone else," he says. He also makes sure he knows each of his employees and clients, and that they're happy.

• Understanding the culture of your environment: Even while in Kiev, Milstein and his family were outsiders because of their Jewish heritage. There, he had to understand the culture and adapt, just as he did when he came to the United States. It can be challenging to recognize when cultural tendencies that you've grown up with clash with those in an adopted culture, but Milstein paid attention. When he realized that his brusque, Soviet way of doing business was turning off his U.S. customers, he worked on being warmer, friendlier, and a better listener.

• Listen to your elders: Milstein's mother taught him to always work five times harder than everyone else because "being Jewish, it will always be an uphill battle." His grandfather told him to guard his name and his reputation - "the only things you have in this world" and that he could become whatever he wanted, provided he was willing to work for it. As an adult, built found a mentor in an older business woman. One of the most valuable lessons she taught him was to "slow down and chew my food" - to take the time to enjoy life.

"Certain things can be taken away from you in your life - the recession has proved this true for many people," Milstein says. "But there are also characteristics and personality traits that can be yours, unbroken by other people or shifting circumstances, for the rest of your life."

About Daniel Milstein

Daniel Milstein came to the United States with a handful of change as a teenager and eventually founded Gold Star Financial, which in 2009 was listed as one of Inc. Magazine's 500 Fastest Growing Companies. Born in Kiev, Ukraine, Milstein endured an oppressive government in the U.S.S.R., religious persecution and life-and-death situations, including living in the fallout of Chernobyl, the deadliest nuclear meltdown in human history. He worked his way from scrubbing toilets at a McDonald's restaurant to running one of the fastest growing financial firms in the United States.

'A Strong State Based Health Insurance Marketplace Levels the Playing Field for Small Businesses'
(Springfield) - State Senator Dave Koehler and other Senators, along with members of the Campaign for Better Health Care's Small Business Health Care Consortium including Springfield small business owner Mark Burris, President Larry Ivory of the Illinois Black Chamber of Commerce, and Linda Forman for the National Association of Women Business Owners Chicago convened today in Springfield to address the need for a state based health insurance marketplace in Illinois that offers strong protections for small businesses and consumers and accountability of the insurance industry, and expressed their support for Senate Bill 34 (SB34.)
Mark Burris of Springfield, the owner of MCCE Investments and owner of seven Subway Sandwich franchises, said "Small businesses need a level playing field and there must be checks and balances with the insurance companies."
Burris continued, " Financing of the health insurance exchange under SB34, Amendment 1 is through assessments of the insurers, as it should be.  The insurance industry will benefit from the tax dollars used to create the infrastructure of the how the exchange is set up.  It is only appropriate that they finance the day to day operations of the insurance health marketplace when an estimated one million new insurance customers will be purchasing private health insurance."
SB34 establishes a robust, pro-consumer and pro-small business health insurance marketplace in Illinois. The health insurance marketplace will be the one-stop insurance shop for more than a million Illinoisans. SB34 ensures that the marketplace is governed by a diverse board that represents women, small businesses, communities of color, labor, public health, people with disabilities, and consumers, and provides for accountability of the insurance industry selling plans on the new marketplace.

Speaking on behalf of the National Association of Women Business Owners Chicago (NAWBO Chicago), Linda Forman said, "The Small Business Health Care Consortium and NAWBO agree that who sits on the insurance exchange governing board is very important.  We believe that a statewide governing board will be better able to understand the needs of women and the diversity of backgrounds and geography of small businesses throughout this state if the governing board is composed of the types of people who will be using the health insurance exchange marketplace."
On November 16, 2012, the State of Illinois filed a "blueprint" with the U.S. Department of Health and Human Services.  It stated that beginning January 1, 2014, Illinois would embark on a State-Federal Partnership Marketplace (exchange), and then a State Marketplace beginning on January 1, 2015.  For Illinois to embark on a State Marketplace the Illinois General Assembly must enact legislation establishing a state Governing Board, and the financing of the operations of a State Marketplace.  SB34 would fulfill this requirement and would establish an effective, fair, balanced and accountable marketplace.
"Having insurance companies go through a certification process that is open to the public and small businesses, in which they can be held more accountable for their accessibility to services, quality and most of all the prices that they charge, is long overdue," said Larry Ivory, President of the Illinois Black Chamber of Commerce, an SBHCC member.  "Small businesses owners want a health insurance exchange marketplace that will be able to contain costs and be easier to understand."
ADDENDA
View statements (PDF) from:
# # #
About the Small Business Health Care Consortium
As a project of the Campaign for Better Health Care, we are a tax-exempt, non-partisan coalition of small businesses that serves to educate about the impact of health reform, encourage small business friendly legislation and regulation and enable the collective voice of small businesses to have a direct impact on controlling health care costs in Illinois.  www.cbhconline.org/smallbusiness

About Campaign for Better Health Care
We believe that accessible, affordable, quality health care is a basic human right for all people.  The Campaign for Better Health Care is the state's largest coalition representing over 300 diverse organizations, organizing to help create and advocate for an accessible, quality health care system for all.  For more information, visit www.cbhconline.org.
Campaign for Better Health Care

CHICAGO - As part of his commitment to creating jobs and driving Illinois' economy forward, Governor Quinn today launched the Illinois Creative Economy Initiative. The initiative will explore innovative strategies to grow the $2.7 billion creative economy in Illinois, which employs thousands of people and is a key driver of tourism to our state. The governor made today's announcement at the Illinois Arts Alliance's "Make Art Work" forum, where he highlighted the significant positive impact the arts have on Illinois' economy.

"Culture means business in Illinois," Governor Quinn said. "This initiative will strengthen our creative economy in Illinois, which will create more economic growth and make Illinois an even more vibrant place to live and raise a family."

The Creative Economy Initiative will be led by Ra Joy, who will work to bring all stakeholders together to identify and deploy strategies to boost a variety of arts and strengthen their role in the state's economy. Joy has served as executive director of the Illinois Arts Alliance since 2007, and has been an advocate, community organizer and coalition builder for various arts causes for more than 15 years. He also serves on the Chicago Cultural Advisory Council.

According to the Illinois Arts Alliance, the arts contribute at least $2.75 billion annually to our economy, creating more than $300 million in state and local tax revenue and supporting 78,000 full-time equivalent jobs for artists, managers, marketers, designers, carpenters and other related professions. In addition to their direct positive impact, studies show that the arts are a magnet for business and attract companies that want to lure high-skilled employees by locating in places that offer strong cultural amenities like museums, theaters, dance companies and orchestras. Those institutions are also a strong driver of tourism, with cultural tourists spending an average of two and a half times more on event-related expenses than local residents. Illinois hosted a record 93.3 million out-of-state visitors in 2011, a 10 percent increase from 2010.

Governor Quinn long supported the creative economy in Illinois and was awarded the 2012 Public Leadership in the Arts Award from Americans for the Arts. Throughout his career in public service, he has worked to ensure that all Illinois residents have meaningful opportunities to experience and participate in the arts. He has also kept Illinois at the cutting edge of the creative economy by supporting strategic incentives like the Illinois Film Tax Credit and the Live Theater Tax Credit.

Additionally, through his Illinois Jobs Now! capital construction program, Governor Quinn has delivered vital funding for numerous arts projects around the state. Projects funded by the program include new performing arts centers at Western Illinois University and Rock Valley College as well as Chicago's Black Ensemble Theater and Cinespace Studios, which has been home to many Illinois-based productions including Chicago Fire and the upcoming feature film Divergent, which alone is expected to bring 1,000 jobs and $30 million in local spending.

For more information about the Creative Economy Initiative, visit CreativeEconomy.illinois.gov.

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Hamlet Insurance Agency Inc. of Reynolds was recently named to the prestigious Grinnell Mutual Reinsurance Company President's Club for 2013.

Recognized by Grinnell Mutual President and CEO Larry Jansen, Hamlet Insurance Agency ranks among the company's top 50 agencies and 11 farm mutual companies for outstanding production and profitability over a five-year period.  President's Club members provide insights on key insurance and business issues to company management from Grinnell Mutual Reinsurance and Grinnell Select Insurance Companies.

"Our President's Club members are an impressive group of insurance professionals.  Many of these agencies have been successfully serving local policyholders for decades in an ever-changing market," said Jansen.  "For that reason, listening to our top agents and mutuals keeps our partnership and our service to the policyholder strong and stable.  They provide valuable insight as we seek their opinions on many topics, from product development to marketing."

The agents and staff at Hamlet Insurance Agency will be presented with a plaque and letter of recognition from Grinnell Mutual for the agency's notable achievement.

In business since 1909, Grinnell Mutual Reinsurance Company provides reinsurance for mutual insurance companies and property and casualty insurance products through nearly 1,600 independent agents in 12 Midwestern states. Grinnell Mutual is the largest primary reinsurer of farm mutual companies in North America.

*****

For more information please contact:

Hamlet Insurance Agency
PO Box 5
Reynolds, IL 61279
Phone: 309-372-4227

ajahn@hamletmutual.com

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